Patient Care Support Representative - Supplemental Staffing/Float Pool
Virginia Commonwealth University Health
- # Patient Care Support Representative - Supplemental Staffing/Float PoolApplylocations: Richmond, VAtime type: Full timeposted on: Posted Todayjob requisition id: R43910The Patient Care Support Representative assists the Staffing Nurse or Clinical Administrator with the allocation of Supplemental staff to all age specific group of patients throughout the health system. This job allocates all outside agency sitter staff to patients with priority safety issues. This job demonstrates compliance with all local, state, and federal laws and regulations, including JCAHO standards, STAR service and VCU Health policies and procedures.Licensure, Certification, or Registration Requirements for Hire: N/ALicensure, Certification, or Registration Requirements for continued employment: N/AExperience REQUIRED: Minimum of one (1) year of previous call center; staff scheduling; medical office and/or customer service work experienceExperience PREFERRED Previous experience working in a medical office setting Previous experience with staff scheduling systems, e-mail and medical terminologyEducation/training REQUIRED: High School Diploma or equivalentEducation/training PREFERRED: N/AIndependent action(s) required: Critical thinking and logical skills. Frequent changes of documentation in multiple locations. Receiving and making phone calls, and email communication. Job duties may include the handling, transportation, access to and/or contact with medications and related supplies.Supervisory responsibilities (if applicable): N/AAdditional position requirements: Rotating shifts, weekends, and holidays may vary.Age Specific groups served: N/APhysical Requirements (includes use of assistance devices as appropriate):Physical: Lifting less than 20 lbs.Activities: Prolonged sittingMental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinkingEmotional: Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent changeEvenings
- J-18808-Ljbffr Virginia Commonwealth University Health
Vacancy posted 1 day ago
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