Scheduler I Beebe Gastroenterology Lewes

Why Beebe

Become part of the Beebe team - an inclusive team positioned in a vibrant coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Benefits

In addition to competitive compensation and wellness benefits (medical dental vision and prescription) Beebe Healthcare also offers:

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Overview

Responsible for scheduling office appointments collecting patient information including insurance/demographics and answering questions to the best of your ability.

Responsibilities

Able to answer all phone calls within 30 seconds.

Obtain demographics and insurance information/verification and enter into the electronic medical record accurately.

Demonstrates proficiency with scheduling guidelines and departmental protocols. Obtain accurate reason for visit information.

Use scheduling matrix when applicable to assure patients are scheduled in appropriate time frame.

Advise patients of scheduled appointment and arrival times. Provide directions if necessary.

Triage calls and forward accurate information to clinical staff or provider. Such as but not limited to: reason for call problems patient may be experiencing medication patient may be

taking date of future appointment.

Responsibleto attend department meetings open and read emails daily bring to the practice manager any scheduling issues and patient concerns.

Ability to multi- task change priorities adjust to change and handle stress.

Must consistentlycommunicate with patients in a professional manner.

Qualifications

Two years hospital or physician office setting with scheduling experience preferredknowledge of medical terminology.

High school graduate or equivalent.

Competencies Skills

Essential:
* Clear Communication Skills Both Written And Verbal
* Knowledge Of Basic Computer Programs
* Able To Keep Confidential Information Regarding Patients Team Members
* Able To Withstand Crisis Situations
* Has Skills To Provides Customer Service To Patients Team Members And Visitors

Credentials

Education

Essential:
* High school graduate or equivalent

Entry

USD $17.00/Hr.

Max

USD $26.35/Hr.