Altra: Field Service Representative (Columbus)
$60k - $75kVans
At Altra, we are on a never-ending journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community. When we’re all working together as the best versions of ourselves, we can feel empowered both individually and as a community. So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people driven to discover more about ourselves and the world around us, Altra just may be the place for you. To learn more about our values and our culture, visit Altra Careers or What will you do? A day in the life of a Field Service Representative at Altra looks a little like this. The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the Ohio and West Virgina area. This role drives brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations. The FSR partners closely with Sales Representatives, specialty retail accounts, and cross-functional teams to execute activation plans and strengthen Altra’s presence in the market. This position reports to the Regional Field Service Manager. While this position is fully remote, the ideal candidate for this role will reside in the great Columbus area to better support their client base. This role requires frequent travel within the assigned territory, including attendance at consumer events, races, and expos, and may require evening and weekend work. Let’s break down that day-in-the-life a bit more. Support retail partners through store visits, product demos, and sales floor training to drive product knowledge and sales. Execute merchandising, promotional activations, and seasonal brand initiatives across the territory. Represent Altra at community events, races, expos, and consumer engagement activities. Build strong relationships with retail and community partners to increase brand awareness and advocacy. Partner with Sales Representatives and Field Service teams to deliver effective territory plans, training, and activations. Gather and share insights on consumer feedback, product performance, competitor activity, and market trends. Maintain accurate reporting, manage field resources responsibly, and ensure operational excellence. Achieve territory goals through consistent execution, strong organization, and proactive problem-solving. What do you need to succeed? We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you’ll need to succeed and excel. Additionally, while formal education is great to have, we are most interested in your 1-3 years of experience and professional achievements. Familiarity with the Altra product line Experience fitting and selling technical footwear Strong time management, planning, and organizational skills Excellent written and verbal communication skills Ability to work independently while collaborating effectively with a team Proficiency in Microsoft applications (including Outlook) Self-motivated, proactive, and driven to take initiative Reliable transportation Location requirement: While this position is fully remote, the ideal candidate will reside within the Columbus OH area to better service their client base. There are also a few skills that are not required but preferred.
- year of specialty retail experience (run or outdoor specialty preferred)
- years of marketing, sales, or field service experience
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