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IT Service Desk Pro - Tier 1/2 Support (Evenings)

Columbia Technology Partners

Columbia Technology Partners is seeking a skilled IT Support Specialist to provide Tier 1 and Tier 2 support. You will deliver high-quality customer service through various channels and ensure accurate documentation of incidents. This role requires strong communication skills and the ability to manage inquiries effectively. With 3-7 years of relevant experience and a focus on technical resolution, you will play a key role in ensuring operational efficiency. Employment requires U.S. citizenship and a security clearance. #J-18808-Ljbffr Columbia Technology Partners

Vacancy posted 4 days ago
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