IT Service Desk Pro - Tier 1/2 Support (Evenings)
Columbia Technology Partners
Columbia Technology Partners is seeking a skilled IT Support Specialist to provide Tier 1 and Tier 2 support. You will deliver high-quality customer service through various channels and ensure accurate documentation of incidents. This role requires strong communication skills and the ability to manage inquiries effectively. With 3-7 years of relevant experience and a focus on technical resolution, you will play a key role in ensuring operational efficiency. Employment requires U.S. citizenship and a security clearance. #J-18808-Ljbffr Columbia Technology Partners
- Columbia Technology Partners is seeking IT Support Specialists to provide Tier 1 and Tier 2 technical support. This role requires you to serve as the primary... ...for end users, ensuring high-quality customer service and timely issue resolution. Applicants must have 3-...Afternoon shift
$80k - $90k
MNS Group is seeking a Tier 2 IT Service Desk Engineer in Maryland, offering a hybrid work model. This role involves advanced technical support for service desk requests and management of network hardware and Microsoft 365 environments. The ideal candidate should have...Suggested- Provide Tier 1 (Service Desk) and Tier 2 (Escalation) technical support through phone, email, and chat, delivering timely issue... ...receive responsive and effective IT support. Record, categorize, prioritize... ...language. Availability to work evenings, weekends, and holidays;...Afternoon shiftTemporary workFor contractorsMonday to FridayShift workWeekend work
$160k - $190k
...Administrators must provide Storage Support - the sustainment of the... ...of Information Technology (IT) systems. Manages IT system... ...devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem... ...Akina is a Woman Owned, Service Disabled, Veteran Owned, Small...SuggestedFlexible hours$61.6k - $129.3k
## Help Desk Tier 2 AnalystNational Harbor, MD, USApply NowFind... ...and provide end user support to multiple... ...accurate and quality customer service for financial systems'... ...serve in a team of Tier 1 and 2 Help Desk support... ...specialists on critical IT issues. • Experience in...SuggestedContract workWork experience placementWork at officeFlexible hours3 days per week$10k
Description Provide Tier 1 (Service Desk) and Tier 2 (Escalation) technical support through phone, email, and chat, delivering... ...receive responsive and effective IT support Record, categorize, prioritize... ...language Availability to work evenings, weekends, and holidays;...Afternoon shiftTemporary workFor contractorsLocal areaMonday to FridayShift workWeekend work$80k - $90k
...Defense Industrial Base. Our work supports national security, our... ...a hybrid option, for up to 2 days remote/WFH. Are you the... ...Group, we’re not just an IT services provider — we’re a cybersecurity... .... Now, we’re looking for a Tier 2 IT Service Desk Engineer to bring their...Temporary workFor contractorsLocal areaRemote workWork from home- CACI International Inc. is seeking a Help Desk Tier 2 Analyst based in National Harbor, MD. The candidate will join our FEMA Help Desk, providing technical support and exceptional customer service to FEMA end-users. The role requires a bachelor's degree and at least 8...
$75.52k - $113.28k
Unofficial M.C. Dean in Annapolis, MD, seeks professionals for electronic security systems support and IT helpdesk roles. The position requires strong team collaboration and on-site assistance. Candidates must have a DoD TS/SCI clearance and a mix of education and experience...- ...seeking a motivated and customer-focused Service Desk Specialist - Tier 1 to support end users in a fast-paced federal... ...candidates looking to build foundational IT support experience while working... ...-severity issues to appropriate Tier 2 or Tier 3 support teams Maintain accurate...Work at officeLocal areaRemote work
$145k - $190k
...Server and Desktop Sustainment services, which the Government will... ...must: Support installation, deployment,... ...troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification,... ...Tier 1 (Help Desk) and Tier 2 (Escalation) problem...Flexible hours- An innovative IT solutions provider in Maryland seeks an experienced System Administrator to support IT systems implementation, troubleshooting, and maintenance. The ideal candidate will manage IT system infrastructure with a focus on server hardware and applications integration...
$150k - $160k
PAE Government Services Inc. is looking for a System Administrator 2 located in Maryland. This role involves providing Tier 1 and Tier 2 support for PKI tools, troubleshooting various issues, and ensuring quality compliance. Candidates must have a Bachelor's degree in a...- ...What is the position? The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound calls for NSHD.... ...diploma or GED. Customer Service experience - 2 or more years Must be a US Citizen or...Contract workRemote workShift work
$80k - $105k
...maintaining smooth IT operations and making... ...motivated and creative IT Support Technician to expand... ...on the 2nd shift, 2:00 p.m. to 11:00 p.... ...65 applications and services (Outlook, Teams,... ...troubleshooting and help desk support skills... ...networking concepts ~1-3 years of...Afternoon shiftFor contractorsWork experience placementLocal areaMonday to Friday- InquisIT LLC is seeking a motivated Service Desk Specialist - Tier 1 to support end users in Alexandria, VA. This entry-level role is ideal for candidates looking to build foundational IT support experience while working alongside experienced technical teams. The specialist...
$55k - $66k
...Technology roles supporting the United States... ...outstanding customer service, and expertise in... ...hiring an IT Analyst III to join... ...for use by help desk personnel to expedite... ...Requirements: 1+ years with Masters. 2+years with Bachelors... ...with appropriate Tier II or III...Full timePart timeCurrently hiringWork at officeRemote workRelocation$43k - $50k
...Morgan 6 "M6" is a Service-Disabled Veteran-Owned... ...skill sets to support critical U.S. Government... ...development, and IT support. Most... ...Responsibilities: Provide Tier 1 support by... ...service Offer Tier 2 support, including... ...track the Web Help Desk (WHD) software and...Full timeTemporary workWork experience placementRemote work- Job Title: Help Desk 1 Job Code: ISHD02 FLSA: Full Time/Non-Exempt... ...'ll Do: Respond to technical support requests (phone, email, remote... ...) Set up and configure IT devices (Thin Clients, PCs, printers... ...documentation Apply customer service best practices in support...Weekly payFull timeTemporary workWork at officeRemote workRelocation
$16.83 - $19.23 per hour
...Amentum is seeking a highly motivated IT Support Technician to support the Anne Arundel... ...detail and follow-through, you will provide Tier 1 help desk support with PC, network, and... ...peripherals. Your exceptional customer service skills and willingness to go the extra...Hourly payPermanent employmentContract workWork at officeLocal areaRemote workLong distanceMonday to Friday- R.E. Michel Company is seeking a Help Desk 1 in Glen Burnie, Maryland to provide technical support for hardware, software, and network issues... ...managing user accounts, configuring IT devices, and ensuring excellent customer service. Preferred qualifications include experience...
- IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts site surveys; assesses...Work at officeRemote workShift work
- ...mission is providing high-value IT consulting services that align technology with... ...As an MSP - IT Client Support Technician, plays a pivotal... ..., delivering top-notch help desk and desk-side assistance. Your... ...liaison between end-users and Tier 2/3 support teams, ensuring smooth...Temporary workRemote workWork visa
- ...seeking a Systems Administrator to support the implementation,... ...In this role, you will manage IT system infrastructure and processes... .... You will also provide Tier 1 and Tier 2 support, including problem identification... ...to provide Tier 1 (Help Desk) and Tier 2 (Escalation)...Contract workWork experience placement
- ...System Administrator Level 2 What You Will Do: As... ...will provide hands-on support for the implementation,... ...optimization of enterprise IT systems supporting... ...and support users through Tier 1 and Tier 2 incident resolution... ...Provide Tier 1 (Help Desk) and Tier 2 (Escalation)...
- ...Citizenship Required? Yes B ase-2 Solutions is looking for a s... ...administrator that p rovides support for implementation,... ...maintenance of Information Technology (IT) systems. Manages IT system infrastructure... ...mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation)...Hourly payContract workTemporary workImmediate startFlexible hoursShift work
$160k - $190k
A woman-owned technology firm in Maryland is seeking a skilled System Administrator to provide comprehensive support for IT infrastructure. You will manage, troubleshoot, and implement systems across diverse environments, ensuring optimal performance and reliability. Candidates...$162k - $198k
System Administrator 2 - (Linux, MongoDB, AWS) Clearance: TS/SCI - Polygraph required... ...Junction, Maryland Responsibilities Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem...$138.81k - $163.31k
...Annually Position Summary Base-2 Solutions is seeking a System Administrator Level 2 to support the VISTA (SRE Team). This... ...troubleshooting, and maintenance of IT systems. Manage the daily... ...operation of IT systems. Provide Tier 1 (Help Desk) problem identification,...Hourly payContract workTemporary workImmediate startFlexible hoursShift work- ...Provides support for implementation, troubleshooting and maintenance... ...of information Technology (IT) systems. Manages IT... ...mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation)... ...) years of experience with Service Management (ITSM) is required...Remote work
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