Member Billing Senior Coordinator, Financial Operations
$18.5 - $35.29 per hourCVS Health Corporation
- # Member Billing Senior Coordinator, Financial OperationsApply: Hybrid: AZ - Scottsdale: Full time: Posted Today: End Date: October 30, 2026 (24 days left to apply): R1059306We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.**Position Summary:**The Member Billing Senior Coordinator supports accurate, timely, and compliant processing of member premium billing across PBM Financial Operations. The role covers autopay enrollment, payment posting and exceptions, member inquiries, statements, payment plans, refunds, and past-due and disenrollment activity. The Senior Coordinator works closely with teammates, internal partners, and external vendors to ensure payments are posted accurately, within standard turnaround times, and in line with Centers for Medicare & Medicaid Services (CMS) Medicare Part D requirements. This role supports functions across the Member Billing Center of Excellence (COE), starting with core payment work and progressing into more advanced functions such as payment quality reviews, reconciliations, refund processing, and CMS-regulated dunning cycles. The Senior Coordinator partners with Customer Care, Grievance, Account Management, Enrollment, Finance, Information Technology (IT), and vendor partners to resolve complex issues. This role offers opportunities for professional growth within Financial Operations and is well suited for candidates with a finance or accounting background who are comfortable adopting new technologies, including AI-enabled tools. **Location:**This is a hybrid role that requires on-site presence up to 3 days per week at our Scottsdale, AZ office for training and eventually 1 day per month. Candidates must reside in Arizona within commuting distance of Scottsdale. **Role Overview**:This role requires strong attention to detail, sound judgment, and clear, concise communication. The Senior Coordinator will manage multiple priorities in a fast-paced, deadline-driven environment while following established procedures, documenting work clearly, and escalating issues appropriately. The team uses Microsoft 365 Copilot and other AI-enabled tools to support research, data analysis, and communication, and the Senior Coordinator is expected to use these tools effectively in daily work. **Key Responsibilities** *Member Premium Support** Enroll members in automatic payments, including Social Security Administration (SSA) and Railroad Retirement Board (RRB) premium withholding, recurring Electronic Funds Transfer (EFT), and Recurring Credit Card (RCD), and confirm accurate setup and posting.* Research and resolve member inquiries, balance disputes, and enrollment-related billing issues within standard turnaround times.* Process member statement and invoice requests, and manage payment plans from setup through completion.* Review and resolve incoming member correspondence and escalated inquiries, including grievances. *Payments and Quality Controls** Resolve payment exceptions, including unmatched, misapplied, missing, and returned payments, and document all actions in the system of record.* Perform quality reviews of vendor-processed payments, including lockbox checks and electronic and phone payments, to confirm posting to the correct member account.* Help reconcile SSA and RRB premium withholding. This includes researching mismatches, resolving withholding that has fallen out to direct billing, and making sure member credits are posted. *Billing, Dunning, and Refunds** Support the dunning and disenrollment cycle for failure to pay premiums in accordance with CMS guidance, including past-due notices, required grace periods, and disenrollment notices.* Review and process reinstatement requests for members whose nonpayment was due to circumstances outside their control, in accordance with CMS guidance.* Support the weekly refund process to ensure refunds are issued within CMS timelines.* Assist with monthly invoice proof reviews, member letter validations, and data validations. *Reporting and Continuous Improvement** Contribute to daily and monthly operational metrics, identify trends and recurring issues, and recommend process improvements.* Draft clear, concise communications, and create work instructions and job aids using Microsoft 365 tools. **Required Qualifications*** 1 or more years of professional experience in finance, accounting, billing operations, or a related field **Preferred Qualifications*** Proficiency in Microsoft 365, including Excel, Word, Outlook, PowerPoint, Teams, and SharePoint* Hands-on experience with Microsoft 365 Copilot and generative AI, including writing effective prompts, validating output for accuracy, and building or using Copilot agents in Microsoft Copilot Studio* Experience analyzing large data sets to identify trends, errors, or root causes* Experience automating manual processes or implementing a process improvement with a measurable result, such as time saved or errors reduced* Familiarity with SAP, Salesforce, Compass, or FACETS (Cognizant)* Background in accounts receivable, payment posting, billing, or reconciliation **Education*** High School Diploma or GED required* Bachelor's degree in Finance, Accounting, Information Technology, or a related field preferred**Anticipated Weekly Hours**40**Time Type**Full time**Pay Range**The typical pay range for this role is:$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.**Great benefits for great people**We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‐time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‐being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 10/30/2026
- J-18808-Ljbffr CVS Health Corporation
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Member Billing Senior Coordinator, Financial Operations in Scottsdale, AZ vacancy
- CVS Health in Scottsdale, AZ seeks a Member Billing Senior Coordinator to ensure accurate, timely billing and CMS-compliant processing for premium payments. The role supports autopay enrollment, payment posting, inquiries, refunds, and dunning cycles, collaborating with...FinancialSenior3 days per week
- ...re seeking a full-time Audit Senior who values collaboration,... ...Applying knowledge of GAAP and financial statement presentation Researching... ...training, and mentoring team members on audit processes... ...understanding of each client’s business operations Supporting additional...OperationsFinancialSeniorFull timeLocal area
Wallace Plese + Dreher | Arizona CPAs | Accountants
Scottsdale, AZ4 days ago - ...the Company Position: Senior Manager or Manager Location... ...engagements, leverage your financial expertise to deliver... ...engagements Serve as a key team member and trusted resource to CEOs,... ...planning, analysis, modeling and operational improvements Analyze...OperationsFinancialSeniorFull timeWork at officeRemote work
Fintrepid Solutions
Scottsdale, AZ22 hours ago - ...In this role, you will support business operations by leveraging data to deliver meaningful... ...on a mission.To work for the long-term financial wellbeing of our clients. To lead through... ...working model for the majority of our crew members, designed to capture the benefits of...OperationsFinancialSeniorFull timeWork experience placement
Vanguard
Scottsdale, AZ3 days ago - ...The Divisional Risk Advisor, Senior Specialist leads risk oversight... ..., including servicing, operations, and specialty capabilities,... ...mission.To work for the long-term financial wellbeing of our clients. To... ...for the majority of our crew members, designed to capture the benefits...OperationsFinancialSeniorFull timeWork experience placement
Vanguard
Scottsdale, AZ4 days ago - ...connector between Product, Operations, Fraud, Risk, Compliance, Technology... ...& Roadmap AlignmentDrive coordination across Fraud, Operations,... ..., payments, money movement, financial services, operations,... ...for the majority of our crew members, designed to capture the benefits...OperationsFinancialSeniorFull time
Vanguard
Scottsdale, AZ6 days ago - ...requirements, process documentation, operational playbooks, and governance... ...Delivery SupportServe as a core member of the debit card delivery team, coordinating documentation, requirements, and... ..., payments, money movement, or financial services operations.Demonstrated...OperationsFinancialSeniorFull timeContract work
Vanguard
Scottsdale, AZ6 days ago - ...enterprise risk policies and financial‑sector regulatory guidanceEstablish... ...internal controls supporting operations, regulatory reporting,... ...metrics, and risk profiles for senior risk committees, business... ...for the majority of our crew members, designed to capture the benefits...OperationsFinancialSeniorFull timeWork experience placement
Vanguard
Scottsdale, AZ4 days ago $120k - $150k
...Overview & Highlights Job Title: Senior Director of Client Relations Location... ...strengthen client relationships, evaluate financial and operational performance, identify opportunities... ...environment. What Our Ideal New Team Member Looks Like Strategic, forward-...OperationsFinancialSeniorFull timeContract workRemote workFlexible hoursHealthOp Solutions
Scottsdale, AZ4 days ago- ...seeking a seasoned and strategic senior leader to serve as the... ...control and adjusts business operations as required. Demonstrates high... ...to assess, monitor and test financial reporting key controls.Participates... ...for the majority of our crew members, designed to capture the...OperationsFinancialSeniorFull timeWork experience placement
Vanguard
Scottsdale, AZ2 days ago - ...YMCA in Scottsdale is seeking a Senior Program Director to oversee... ...programs and branch operations. You will develop and implement... ...training, using data to forecast financial progress, and leading a team... ...volunteers to deliver high‑quality, member‑focused programs. #J-18808-...OperationsFinancialSeniorFull timePart time
- ...seeking a highly capable Senior Protective... ...tradecraft and protective operations and is ideal for an analyst... ...collection, analysis, coordination, delivery, and post-coverage... ...for the long-term financial wellbeing of our... ...majority of our crew members, designed to capture the...OperationsFinancialSeniorFull timeImmediate startWorldwideWeekend workAfternoon shiftEarly shift
Vanguard
Scottsdale, AZ2 days ago $170k - $225k
...are seeking a high-performing Senior Director of Tax Services to... ...personal, professional, and financial goals by scaling their companies... ...who are growing technically, operating efficiently, and delivering... ...development plans that help team members grow toward the next level in...OperationsFinancialSeniorFull timeLocal areaRemote workShift workCardone Ventures
Scottsdale, AZ2 days ago- ...data per function assigned with a focus on operational efficiency and output quality. Core... ...on a mission. To work for the long-term financial wellbeing of our clients. To lead through... ...model for the majority of our crew members, designed to capture the benefits of enhanced...OperationsFinancialSeniorWork experience placement
- The Experienced Accountant is a key member of the accounting team, supporting day-to-day accounting operations and helping ensure accurate, timely financial reporting. In this role, you’ll... ...financial reporting Support and coordinate with internal and external audits,...OperationsFinancialSenior
$115k - $148k
...manage risk. Join us as a Senior Account Manager,... ...experience as a valued member of the team.About the... ...Account Administrators and Coordinators. The role is also... ...team members.Business Operations: Provide leadership role... ...plan changes, preparing financial proformas, or...OperationsFinancialSeniorFull timeWork at officeAmerican International Group (AIG)
Scottsdale, AZ1 day ago- ...capability across our contact center and operations. Leads workforce planning services,... ...on a mission. To work for the long-term financial wellbeing of our clients. To lead through... ...working model for the majority of our crew members, designed to capture the benefits of enhanced...OperationsFinancialSeniorWork experience placement
$86k - $95k
...Senior Audit Manager Full-time Scottsdale, AZ, US Exclusive confidential... ..., delivering high-quality financial reporting and actionable... ..., train, and mentor team members on audit processes Develop... ...understanding of each client's business operations Support additional...OperationsFinancialSeniorFull timeWork at officeFlexible hours3 days per week- ...Property Management - Senior Property Manager Position... ...requires a high-level operational leader skilled at... ...stakeholders - from Board members to commercial owners... ...association statutes. Financial Management: Oversee... ...and system upgrades, coordinating closely with engineers...OperationsFinancialSeniorFull timeFor contractors
Unified Commercial Property Management
Scottsdale, AZmore than 2 months ago - CVS Health Corporation is hiring a Member Billing Senior Coordinator in Scottsdale, AZ. The role focuses on premium billing processing, autopay enrollment, payment posting, and resolving inquiries while adhering to CMS Part D requirements. The hybrid position expects on...Senior3 days per week
- ...business partner to the global Operations team, supporting daily... ...decision-making with timely financial insight and analysisOwn inventory... ...findings and recommendations to senior leadership, translating... ...collaboration and ask that team members work onsite Tuesdays through...OperationsFinancialSeniorWork at officeRemote work
Axon
Scottsdale, AZ2 days ago - ...you matter.Your Impact As the Senior Manager,Commercial Finance,... ...growth initiatives, optimizing operational performance, and shaping deal... ...decisions with high-quality financial modeling and scenario analysisPartner... ...and ask that team members work onsite Tuesdays through...OperationsFinancialSeniorTemporary workWork at officeRemote work
Axon
Scottsdale, AZ4 days ago $81k - $100k
...success of the daily kitchen operations. Exhibits culinary talents... ...encourage others; advocates sound financial/business decision making;... ...and cooperation among team members. • Serves as a role model... ...specifications. • Supervises and coordinates activities of cooks and...OperationsFinancialSeniorFull timeWork experience placementRemote workShift workMarriott
Scottsdale, AZ4 days ago$95k - $105k
DescriptionKforce has a client that is seeking a Senior Accountant in Scottsdale, AZ.Overview:Our client, a growing manufacturing... ...is seeking a Senior Accountant to support core accounting operations and financial reporting. This role will partner closely with operations...OperationsFinancialSeniorKForce
Scottsdale, AZ5 days ago- ...About the Role:We are seeking a Senior HR Onboarding & Compliance... ...adjudication, and onboarding operations. Operating at the intersection... ..., ensuring every team member feels supported while maintaining... ...degreed programs1:1 personalized Financial Planning SessionsStudent Debt...OperationsFinancialSeniorWork at officeLocal area
Realtor.com
Scottsdale, AZ3 days ago - ...committed to developing our team members, encouraging collaboration,... .... JOB SUMMARY The Senior Food & Beverage Manager contributes... ...oversight of Food & Beverage operations, with a primary focus on In-... ..., monitors service and financial results, and collaborates with...OperationsFinancialSeniorWork experience placementSeasonal workShift work
Camelback Hospitality PE LLC
Paradise Valley, AZ29 days ago - ...people to a lifetime of financial success, and enjoy a... ...stopping you! Job Title:Senior Administrative... ...department activities for all members of the region.... ...financial record keeping, coordination of meetings and... ...appearance Ability to operate standard office equipment...OperationsFinancialSeniorWork at officeLocal area
Enterprise Bank & Trust
Paradise Valley, AZ17 hours ago - ...where you matter.Your Impact As an Accounting Operations Sr. Analyst, you will play a key role in ensuring accurate and complete financial reporting through the monthly close... ...in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with...OperationsFinancialSeniorWork at officeRemote work
Axon
Scottsdale, AZ3 days ago - ...business partner to the global Operations team, supporting daily... ...decision-making with timely financial insight and analysisOwn inventory... ...findings and recommendations to senior leadership, translating... ...collaboration and ask that team members work onsite Tuesdays through...OperationsFinancialSeniorWork at officeRemote work
Axon
Scottsdale, AZ2 days ago - ...seeking a full-time, Senior Accountant to be based... ...recording and presentation of financial transactions under US... ...Analytics, and Operations, and oversees work performed... ...and appropriately. Coordinate quarterly Balance... ...backup for other team members as needed. Help maintain...OperationsFinancialSeniorFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Member Billing Senior Coordinator, Financial Operations. Be the first to apply!
Related searches
- billing administrator Scottsdale, AZ
- billing clerk Scottsdale, AZ
- medicare billing specialist Scottsdale, AZ
- invoicing clerk Scottsdale, AZ
- accounting officer Scottsdale, AZ
- billing assistant Scottsdale, AZ
- construction billing specialist Scottsdale, AZ
- billing coordinator Scottsdale, AZ
- medical billing clerk Scottsdale, AZ
- billing associate Scottsdale, AZ