Sales & Customer Service Representative

Join a Team Where Sales, Wellness & Customer Experience Come Together At Massage Envy Moreno Valley, we believe wellness is a way of life — and our front desk team plays a huge role in helping clients commit to that journey. We’re looking for a Customer Service/Sales Representative who is energetic, confident, and motivated by helping guests while driving sales. This is not your typical front desk position. We are specifically looking for someone who is comfortable speaking with clients about wellness services, confidently recommending memberships and retail products, and thrives in a performance-driven environment. If you enjoy sales, love building relationships, and want to be rewarded for your performance, we’d love to meet you. What You’ll Be Responsible For Creating an exceptional first impression for every guest entering the clinic Educating clients on the benefits of massage therapy, skincare services, and assisted stretch sessions Recommending wellness memberships designed to support long-term client wellness goals Driving membership sales and earning commission on every successful enrollment Promoting retail products recommended by service providers to support guest wellness routines Building strong client relationships to improve retention and long-term membership value Managing appointment scheduling, client check-in/check-out, phone calls, and email communication Supporting daily front desk operations while maintaining a positive and professional environment $17.15 – $17.90 per hour Commission earned on every membership sold Monthly team bonus opportunities Paid sales and wellness training 401(k) Complimentary monthly massage, facial, or stretch service 50% Employee Discount on retail products Growth and leadership development opportunities Schedule Requirements Part-Time Position Monthly schedules provided in advance Must be available for evening shifts Weekend availability required Flexible scheduling based on business needs Feels confident and comfortable selling memberships and retail products Enjoys working toward goals and being rewarded for performance Has strong communication and relationship-building skills Can multitask and remain organized in a fast-paced environment Brings a positive attitude and professional energy to every shift Has previous sales or customer service experience (preferred) Is at least 18 years of age with a high school diploma or equivalent We are a fast-paced, high-performing clinic focused on helping people feel their best. We invest heavily in our team, provide ongoing training, recognize top performers, and create opportunities for growth. Massage Envy locations are independently owned and operated franchises. Individual franchise owners are the sole employers for all positions posted at their locations. Compensation, benefits, and hiring decisions may vary by franchise location. #J-18808-Ljbffr Massage Envy