Clinical Administrative Assistant

Day Services CoordinatorSkyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking a Clinical Administrative Assistant.Scope:Coordinates administrative aspects of the clinical program to ensure resources and communication allow the most efficient functioning of the clinical team. Demonstrates customer service and professionalism to the clinical staff and clients.Duties:Orders supplies such as therapeutic track specific books and office supplies for breakrooms for the West and Rollins campus.Posts daily appointment sheets around the campus.Completes daily attendance sheets and posts them at the front desk every morning.Sends out level of care changes emails for the clinical team to ensure efficient tracking of clients through the level of care system.Enters and acquires release of information forms as needed and inputs them into the electronic health record.Sends out a daily census email to appropriate individuals.Completes salesforce data entry in order to track and update referral sources.Completes data entry for UDS results and maintains the weekly and monthly UDS schedule. Sends out the UDS colors with client names each morning.Updates the counselor caseload spreadsheet.Completes client schedules and prints them for clients as needed.Assists with creating and maintaining the group schedule. The group schedule is updated several times per year. Assists in searching for group coverage when needed.Assists with staff celebrations - keeps cards for Birthdays, orders incentive lunches/breakfasts, organizes celebrations for important events as assigned by Day Services Directors.Contacts family members as directed by primary counselors to help facilitate scheduling family sessions and other meetings.Attends and completes meeting notes and sends out timely meeting summaries with action items.Attends group supervision weekly.Triage urgent phone calls to the clinical team and find appropriate support. Assists Day Services Directors with monthly audits for primary counselors.Completes monthly credit card statements and inputs into electronic tracking system.Supports the Day Services Coaches in contacting clients who are late/absent to treatment daily. Checks the call out voicemail line each morning and alerts appropriate staff.Keeps handouts stocked in clinical team hallways for all tracks. Keeps group rooms looking presentable and stocked with supplies. Inputs work orders as needed.Other tasks/projects as assigned.Reports to: Sr. Vice President of Clinical ServicesCompetencies:Knowledge of CPR and First Aid ProcedureKnowledge of emergency procedures for fire, disaster and unplanned incidentsProficiency in Microsoft Word and Microsoft ExcelDemonstrates urgency, follow through, and ownership of workCommunicates effectively with all stakeholdersExhibits professional conduct at all timesKnowledge and ability to enforce HIPAA standards and Skyland Trail Confidentiality PoliciesSalary & Benefits:Competitive salary commensurate with experience.Benefits include:9 paid organization-wide holidays1 paid personal holidayAccrued PTOMedical, dental, and vision insurance plansEmployer match toward 403(b) retirement savings account for eligible employeesEmployee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistanceAs a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness programWorkplace Culture:Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 250+ employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery.Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity.Commitment to Community Health:Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail recommends employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.QualificationsQualifications:Bachelor's DegreePrior experience or training in the mental health or healthcare field preferred