Shift Leader Gelato Team Member

Looking for a fast-paced leadership role in a positive, team-oriented environment? We’re hiring an energetic and dependable Shift Leader who enjoys working with people and takes pride in delivering exceptional service while supporting and guiding a team. This is a great opportunity for someone looking to take the next step in customer service and hospitality leadership. What You’ll Do Lead the team during shifts and set the standard for energy and professionalism Ensure every customer receives outstanding service Serve gelato and create custom gelato roses with a spatula (full training provided) Work quickly and efficiently during busy rushes while keeping the team organized Support, motivate, and coach team members during service Handle transactions accurately and oversee cash procedures Maintain a clean, organized, and well-stocked workspace Assist with opening and closing procedures Schedule Requirements Our operating hours are 11:00 AM to 11:30 PM , with closing shifts ending around midnight . Flexible availability is required Must be available evenings and weekends Must have availability through September This role is ideal for someone who can commit to a regular part-time schedule and takes their work responsibilities seriously. What We’re Looking For Positive attitude and strong work ethic Comfortable working on your feet in a fast-paced environment Reliable, punctual, and professional Able to maintain energy and focus during busy shifts Proactive and team-oriented mindset Strong customer service skills and a genuine enjoyment of working with people Why Join Us? Competitive wages + tips and performance bonuses Awesome, team-oriented environment Opportunities for quick professional growth and development Flexible schedule 50% on gelato If you’re dependable, energetic, and ready to be part of a supportive team, we’d love to hear from you. To apply, please include: Your availability (days + hours) through September Any scheduling constraints A short note about why you’d be a strong fit for a fast-paced customer service role #J-18808-Ljbffr Ontario Trillium Foundation