SENIOR CLERK

Summary This position involves complex clerical work under limited supervision. This position must be able to use independent judgment in assisting the Operations Department. This position provides clerical support to the Public Health Services Manager (PHSM) in the Operations Division. This employee independently performs complex assignments under limited supervision. This position reports directly to the PHSM and independently performs the following duties: Job Details Requisition No: 878030 Agency: Department of Health Working Title: SENIOR CLERK - 64035694 Pay Plan: Career Service Position Number: 64035694 Salary: $34,760-40,000 Posting Closing Date: 06/28/2026 Total Compensation Estimator Tool Open Competitive Responsibilities Responsible for purchasing using the State Purchasing Card and My Florida Market Place. Complies with all the rules and regulations pertaining to its usage. Complies with mandatory requirements in Section 215.422, Florida Statutes and Chapter 32-24, Florida Administrative Code. This position is responsible for purchasing card responsibilities and processes purchase requisitions and purchasing card transactions, maintaining and reconciling. This position must follow appropriate state laws and guidelines using reasonable judgment when making purchases. Pays invoices within 5 days of receipts. Purchasing Card (P-card) Holder- 01 approver. Acts as the Vehicle Coordinator. Reviews vehicle logs on a monthly basis. Completes vehicle report monthly. Responsible for ensuring the completion of vehicle maintenance. Trains all employees on vehicle policy. Assists employees with scheduling vehicles on the Microsoft Outlook Vehicle Calendar. Responsible for the health department daily consolidated report and getting the deposit ready to go to the bank. Date stamp mail and distributes internally to programs. Maintains an updated phone list for all locations. Take the department meeting minutes for bi-weekly department meetings. Serve as backup for the cell phone verification system. Keep inventory of the spare cell phones and cell phone inventory log. Operator for the call center functions for the Florida Department of Health in Santa Rosa. This responsibility requires the employee to log into the phones by 8:00 a.m. to 5:00 p.m. each day. Employee is responsible for answering calls in a timely manner. Call center responsibilities include scheduling appointments for the health clinic. Operators must be diligent at “auxing” in and out as necessary for breaks, lunches, meeting, etc. to maintain efficient operations and maximize calls answered. Expectation for call center group is to answer 95% of incoming calls. Post payments, voucher ACH payments, complete school health billing and support the billing Hub with corrections. Responsible for completing and submitting the vehicle report, phone list update, cell phone log, meeting minutes, & work ticket updates by the 5th business day of each month to the Public Services Manager. Receives billing for the county health department from clinics and sealant program. Audits billing for accuracy to prevent denials or inaccurate payments. Processes Medicaid and third-party billing through electronic transmissions or manual methods. Prepares executive level correspondence to billing agents, providers, physicians, etc. Assists in maintaining internal provider files for required information and establishes billing provider numbers. Gathers, collects, and calculates information as needed or requested by supervisor, management, central office, or any outside billing agency such as Medicaid, Medicare, or a 3rd party insurance company. Reviews the county health department’s services and billing procedures. Research ways that we can improve our billing and increase revenue and makes recommendations to supervisor and management. Enters and maintains information on the recovery of first, second-, and third-party benefits available to the department from group and individual insurance plans, parents, clients, and other resources. Post all dental payments in HMS. Working the denials received on the EOB. Update the FLOSS system twice per year (end of March and end September). Performs back-up to all front desk operations. Serves as backup for Vital Statistics, Billing, Front desk, and Purchasing Agent. This position may require lifting as much as 25 pounds. Codes and certifies Employee Activity Records (EARS) within 7 calendar days. Attends in-service education programs, conferences, and staff meetings. Completes required training. Completes statistical reports and required program specific reports with follow-up to supervisor. Performs back-up to all front desk operations. Performs special projects as instructed by the Public Health Services Manager F – SES. Must complete required annual trainings as they are assigned. Attends required staff meetings. Other duties as required. Knowledge, Skills, and Abilities Knowledge of general office procedures and practices, correct grammar usage and basic arithmetic. Must have the ability to prepare reports and correspondence, follow instructions, review data for accuracy and completeness, communicate effectively and establish and maintain effective working relationships with others. Qualifications Valid driver license. Mission, Vision, and Values Florida Department of Health Mission, Vision, and Values: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. To be the Healthiest State in the Nation. I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work 5527 Stewart Street, Milton, FL Benefits Annual and Sick Leave benefits Nine paid holidays and one Personal Holiday each year State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options Retirement plan options, including employer contributions Flexible Spending Accounts Tuition waivers And more (For more information, visit For a more complete list of benefits, including monthly costs, visit Application Process and Eligibility Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Veterans’ Preference Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. #J-18808-Ljbffr