Commodity Forest Products Trader (Inside Sales)

About Us: LBM Advantage is one of the nations largest buying cooperatives in the lumber and building materials industry. Our mission is to create a competitive advantage for our members by leveraging their collective power. Headquartered in New Windsor NY we have regional offices in Grand Rapids MI; Smithfield NC; and Conroe TX which give us the regional expertise to serve our members in their local marketplaces.

Summary: The Forest Products Trader is responsible for developing and managing relationships with LBM Advantage members and suppliers while driving sales growth within the Forest Products division. This role serves as a trusted advisor to members by providing product expertise market intelligence sourcing solutions and exceptional service. The Trader manages the full sales cycle from identifying opportunities through order fulfillment while helping members maximize value through LBM Advantage programs and supplier partnerships.

Location: This is a fully onsite position. We are seeking someone who is willing to work in our Grand Rapids MI office five days per week.

Essential Functions:

• Manage an assigned portfolio of member accounts and serve as the primary point of contact for purchasing and product needs.
• Build and maintain strong relationships with members suppliers and industry partners.
• Promote LBM Advantage programs suppliers and services to increase member engagement and participation.
• Provide outstanding service and support to foster long-term member loyalty and satisfaction.
• Identify develop and close sales opportunities with existing members.
• Increase sales volume product penetration and profitability within assigned accounts.
• Collaborate with Member Development and other internal teams to expand business opportunities.
• Develop value-based solutions that meet member needs and support business growth objectives.
• Source products from approved suppliers to provide members with the best overall value.
• Maintain knowledge of market conditions pricing trends supply dynamics and industry developments.
• Communicate market intelligence and product opportunities to members helping them make informed purchasing decisions.
• Support the development of new product supplier and program opportunities.
• Manage the complete order process including quotations purchase orders confirmations shipment coordination and follow-up activities.
• Resolve issues related to orders deliveries claims shortages and billing discrepancies.
• Ensure accurate and timely communication between members suppliers logistics providers and internal teams.
• Maintain detailed and accurate account order and sales records.
• Participate in member visits supplier meetings trade shows and industry events.
• Contribute market updates and content for company communications and member-facing publications.
• Perform other duties as assigned.

Qualifications

Required

• Three or more years of experience in sales account management purchasing trading or customer relationship management.
• Strong communication negotiation and relationship-building skills.
• High school diploma or equivalent

Preferred

• Bachelors degree in Business Marketing or a related field or equivalent industry experience.
• Experience in lumber building materials construction wholesale distribution or commodity markets.
• Experience with quoting purchasing estimating or inventory management functions.