Massage Therapist

Job Title: Massage Therapist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role:

As a Massage Therapist at Four Seasons, you will deliver personalized, high quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand's standards of excellence. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.

What you will do:

• Client Consultation & Treatment
• Conduct thorough consultations to understand guest needs, health concerns, and preferences.
• Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
• Educate guests about the benefits of treatments and recommend personalized spa programs.
• Spa Environment Maintenance
• Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons' standards.
• Ensure proper sanitization of equipment and restocking of products.
• Uphold a tranquil and professional atmosphere in the spa.
• Guest Interaction & Service Excellence
• Handle all guest interactions with warmth, professionalism, and discretion.
• Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
• Anticipate guest needs and exceed expectations through thoughtful and attentive service.
• Team Collaboration & Compliance
• Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
• Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
• Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.

What you bring:

A national certification or license as a Massage Therapist.

Current CPR certification.

A minimum of 2 years of experience in a luxury spa or resort setting.

Proficiency in English, with excellent communication skills.

Strong knowledge of anatomy, physiology, and various massage techniques.

Exceptional organizational skills, attention to detail, and a high level of professionalism.

A passion for wellness and a genuine commitment to guest satisfaction.

Physical stamina to perform multiple treatments and ability to handle equipment safely.

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Employee Discount for stays at any Four Seasons worldwide

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Discounted rates for Marta and/or Parking

Schedule & Hours:

• Forty hours over a five-day period; scheduled days and times may vary based on need.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.