Guest Experience Intern
$16 - $18 per hourClassic Fun Center
Job Description
COMPANY MISSION STATEMENT: Our mission is to make life actually better for our own people, funded by doing the same for our guests. CORE VALUES:
COMPANY MISSION STATEMENT: Our mission is to make life actually better for our own people, funded by doing the same for our guests. CORE VALUES:
- Embrace Memories: Celebrate good times and keep it classic!
- Never Settle: When faced with the opportunity to do work, never settle for anything but great and detailed work.
- Always Safe: Our recreation comes with risks, but we are never negligent to hazards or unsafe conditions.
- Make Experiences Affordable: Always find a better way for guests and the company to make every experience more affordable.
- Obsess Over Our People: We are nothing without our people -- our staff and guests.
- Rush to Serve Well: When we see guests waiting in line, we rush. When we see a team member struggling, we rush.
- Design and run mystery shopper checklists
- Measure wait times, guest flow, and signage clarity - evaluate layouts
- Collect guest feedback; track top issues and wins
- Support community outreach to schools, youth orgs, and partners
- Work on various projects to improve the guest experience
- Desire to be a part of a start-up or growing small business
- Willing to challenge existing ideas and methods
- Creative problem solver
- Friendly communicator who likes working with people!
- Strong writing, analytical, and communication skills
- Understanding of project management and execution
- Enjoys research and observation
- Free food and drinks
- Free access to our entertainment offerings for you and your family
- Partial-remote work options
- Super flexible schedule
- No redundancy - make a huge impact right away
- HQ parties
Vacancy posted 2 days ago
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