HSS Manager, RN - Remote in NE Dallas, TX

Health And Social Services Manager

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Health and Social Services Manager will manage a team of Registered Nurses that supports care of members within the community by completing Face to Face visit assessments and telephonic member care coordination.

This is a remote role with the possibility of minimal travel within an assigned territory. If you reside in or within commutable driving to Tarrant County, TX, and surrounding areas, this would be a great opportunity. If you are located in or within commutable driving distance to NE Dallas, TX, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Supports clinical operations across the continuum of care (assessing, planning, implementing, coordinating, monitoring, and evaluating)
• Engages in case management and coordination of care, supporting RN Nurse Care Coordinator team members in the field
• Takes lead role in setting direction and participating in or developing new programs
• Sets team direction, resolves problems, and provides guidance to members of the team
• Ensure team meets established performance metrics and contractual obligation
• Adapts departmental plans and priorities to address business and operational challenges
• Plans, organizes, and oversees RN Nurse Care Coordinator to ensure timely completion of assessments, documentation, and task
• Oversees the department's daily staffing requirements to meet program standards
• Implements organizational policies and procedures, reviews work of RN Nurse Care Coordinator to ensure policies and guidelines are appropriately applied
• Other duties as assigned to support team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license in the State of Texas
• 3+ years of management experience in healthcare OR 3+ years of experience as a Field Service Coordinator/ Care Coordinator
• 1+ years of experience with long term care services and support (LTSS)
• 1+ years of Medicare and / or Medicaid experience
• Intermediate MS office including Word, Excel, and Outlook with proficient ability to navigate in a Windows environment
• Reside in or within commutable driving distance from the Dallas, TX
• Valid driver's license, access to reliable transportation, and the ability to travel up to 25% within assigned territory as needed

Preferred Qualifications:

• BSN
• Certified Case Manager (CCM)
• 5+ years of experience in a nursing facility setting, or hospital setting, or case management, or home health care or clinical experience in acute / rehab, HCBS / Level-1 field service coordination
• Case Management experience
• Experience in forming and establishing relationships with state partners
• Background in managed care - experience working with vulnerable populations who have chronic or complex bio psychosocial needs
• Bilingual skills
• Reside in Dallas, TX area

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.