SPACE MANAGEMENT AND PLANNING ANALYST

The Space Management and Planning Analyst is responsible for management and support of the space management and planning application(s) including communication between other applications and communication from project team members, contractors, and engineers/architects for all Centra Healthcare Strategic and Repair Replacement Capital and Operational Projects. Works closely with Director of Real Estate to maximize space utilization, document and maintain space plans and SF information across the Centra organization. Works closely with Design & Construction Project Managers and Sr. Interior Designer to assist in space planning and project documents management. Is responsible for Real Estate/Facilities document management for projects and record management across all Centra facilities. This position is responsible for establishing processes and procedures and selecting and implementing a technology platform(s) that supports space management, space planning, and document management. This role is responsible for building a document management system and implementing it for all Centra facilities. Supports managers and team members by being the go-to expert to assist with daily processing, troubleshooting, and updating the application(s). Leads system upgrade efforts by studying and communicating benefits and features of application upgrades and then coordinating participation and testing efforts. Interacts with software owners for updates and support. Provides application training as requested. Manages all administrative functions of the application(s).

Responsibilities

Competency:

The Centra caregiver meets all job position competencies. (See attached orientation / annual competencies.) Understands job requirements. Demonstrates knowledge, skills, and ability to consistently complete job duties. Follows policies and procedures.

Quality:

The Centra caregiver's work is complete, correct, and neat. Finds best results for patients, patients' families, Centra, and self. Uses resources to handle time and workload in a cost-efficient way. Uses good judgment by finding facts, choices, and possible solutions. Shares in performance improvement activities. Improves service by using feedback from staff, patients, and supervisor. Identifies problems or quality challenges and develops/implements solutions and improvements. Demonstrates efficiency in managing time and completing work orders within appropriate timeframes. Demonstrates a high caliber of workmanship in repairs and projects. Sees assignments through to completion including clean up and proper documentation. Communicates effectively with customers and coworkers in identifying problems, updating work order status, coordinating assignments, etc.

Continuous Learning:

The Centra caregiver meets education requirements. Keeps up to date with new procedures and changes. Looking for opportunities to learn. Applies and shares new knowledge, skills, and information at work.

Completes annual mandatory CBLs training update, competencies, and other required training within the required timeframes. Participates in continuing education opportunities such as departmental meetings, seminars, classes, trade schools, or other training programs to remain current on new developments. Readily share knowledge with coworkers.

Teamwork:

The Centra caregiver is a successful co-worker. Promotes department efficiency and improvement. Is dependable, punctual, and flexible. Helps meet department needs. Promotes Centra's mission and values. Carries workload independently. Helps caregivers. Willing to serve on committees. Shares knowledge with caregivers. Builds positive co-worker relationships.

Assists customers and coworkers in a positive manner. Exercises good communication skills and participates as an effective caregiver in support of departmental goals and Centra’s mission.

Participates as an active group member of the Fire Brigade and Snow Removal Crews when assigned. Remains flexible in terms of schedule and willingness to accept assignments in all areas, including travel between facilities, to help the department and Centra achieve its goals.

Supports the team through consistent attendance within Centra’s 3% guideline.

Customer Service:

The Centra caregiver’s job is to serve and care for our patients, customers, and each other. We provide high quality service and courtesy to all. Shows commitment to patients and customers, fellow employees, appearance, etiquette, and privacy. Responds to customers’ wants and needs in a positive manner. Maintains a professional image with appropriate dress, hygiene, and pleasant demeanor. Demonstrates flexibility in meeting customer needs. Responds to customers in a timely manner to resolve problems and meet their needs. Displays and promotes positive public relations in dealing with patients, visitors, physicians, and other staff. Consistently meets Customer Service Standards.

Other Functions

• Develop technical document management strategies and partner with Centra Real Estate, Facilities Management & Design & Construction to launch any necessary projects and for record documentation.
• Manage the day-to-day operations of the document management & space planning application(s).
• Support real estate and project management/design team with space planning and to maximize space utilization across the Centra organization.
• Establish processes and procedures and selecting and implementing a technology platform(s) that supports project management, design, and real estate in document management and space planning.
• Builds and distributes documents and drawings as necessary.
• Support and collaborate with team members across Centra facilities and departments.
• Performs other duties as assigned.

Qualifications

Required Education: An associate degree in architecture, engineering, design, CAD/BIM management or related discipline from an accredited college or university; and, five years’ experience in the construction/design/engineering field including two years’ experience in design/space planning and document management of health care facilities; or, a satisfactory equivalent combination of education, training, and experience.

Preferred Education: A bachelor’s degree in architecture, engineering, design, CAD/BIM/Project management from an accredited college or university or a license as a Professional Engineer or registration as an Architect; or at least 10 years of related experience in design and/or construction management with experience in healthcare preferred and/or a combination of the following, sufficient to equal a total of ten years of education and experience.

Required Experience: Experience using CAD/BIM Software, document management software.

Preferred Experience: Excellent technical, conceptual, and planning skills. Ability to motivate team efforts to accomplish goals. Thorough knowledge of the design principles, practices, and methodology in healthcare. Experience using CAD/BIM Software, document management software and PM Software.

Preferred Certifications and Licensures: Certification / License Specialization in CAD/BIM, document management and/or PM software.

Salary Range: $78,857.00 - $118,286.00 / Year