Program Manager

Program Manager for Student Activities, Involvement, and LeadershipPalm Beach Atlantic University - West Palm Beach - West Palm Beach, FL 33401Program Manager for SAILIn support of the university's mission and objectives, the Program Manager for Student Activities, Involvement & Leadership (SAIL) is responsible for managing key areas of the student life experience, including Steering Committee programming, overall Student Leadership programming and training, commuter student outreach, and other initiatives. This role requires a commitment to student success, student leadership development, and student engagement.Program Management & AdministrationCo-leads Steering Committee and events as determined by the Director of SAIL.Leads the hiring, training, supervision, and ongoing support of the front office student team.Drives assessment initiatives, evaluates program effectiveness, and makes recommendations to improve student programming, leadership, and engagement.Leads and oversees the creative design strategy for marketing and media management of the SAIL office.Manages and monitors budgets for organizations.Keeps the Director of SAIL informed of daily activities, problems, emergencies, and occurrences that affect students, programs, and SAIL operations.Prepares reports and surveys as requested by the Director of SAIL or AVP for Student Life including, but not limited to, weekly, monthly, semester, or yearly qualitative and quantitative reports.Designs, edits, and updates organization information and resources on university intranet.Attends and participates in Student Life Division and university-wide meetings, retreats, and committees.Serves as a Christian role model for faculty, staff, and students.Provides leadership and direction to student leaders and assigned SAIL programs in the Director's absence, as appropriate.Programming and Student DevelopmentAssists the Director of SAIL with planning and support for Welcome Weekend (August) and Winter Welcome Weekend (January) for new and transfer students.Advises the Steering Committee on campus-wide programing initiatives and provides guidance to student leaders in the planning and implementation of events.Supervises and provides direction to The Wave student team.Plans and implements Student Leadership events, such as Fall Prayer Vigil, Spring Retreat, and Spring Awards Banquet.Develops and implements programs and initiatives that support the engagement and retention of commuter students and other student groups assigned by the Director of SAIL.Serves as an advocate and resource for commuter student issues.Serves as a resource and support to Student Government, campus clubs, and student organizations.Serves as a member of the Sailfish Cup Committee.Partnership EngagementDevelops and maintains community partnerships that support student programming and engagement, including initiatives such as Love Where You Live.Attends, and participates in local, state, and national Student Development conferences, with a particular emphasis on student activities, involvement, leadership, and student engagement.Develops and maintains a network with other student activities, leadership, and student life professionals.Other duties as assigned.QualificationsEducationBachelor's degree in Higher Education Administration, Counseling, Psychology or related field, required, master's degree preferred.Experience2+ years of experience in student activities or a related field.Essential Competencies (Knowledge, Skills, and Abilities)Customer Service Orientation – Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.Professionalism – Displays a high level of professionalism, e.g., timeliness, reliability, communication, and work ethic.Christ-first Faith – Provides spiritual support to community members, including students, on their Christian faith journey.Adaptable/Flexibility – Ability to change or adjust to change.Analytical Thinking & Decision Making – Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies.Attention to Detail – Ability to focus on a specific task or number of tasks efficiently and accurately. Reviews details with a critical eye.Confidentiality – Maintains the necessary confidentiality and discretion required for the positionContinuous Improvement – Implement or brainstorm ways to optimize a process.Creativity – Ability to think creatively and design creative solutions to problems.Develops Others – Ability to promote continuous improvement within teams and/or individuals.Effective Communication – Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.Establishes Trust – Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.Leadership/Influence – Ability to motivate, coach and develop others, as well as influence a group of people to achieve common goals, and implement university strategies. Strong supervisory skills.Problem-solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.Project and Time Management – Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.Additional RequirementsAbility to operate a PBA vehicle, equipment, or transport groups of students, including operating a van, car, golf cart, utility vehicle.Must possess a valid U.S. driver's license.Ability to work non-routine hours during certain times of the year.Ability to traverse campus and stairs.Ability to lift/move objects up to 25 pounds.