Retail Store Manager

$14.7 - $22.4 per hour

FirstCash Holdings, Inc.

Description

Position at Cash America Pawn

Store Manager

$14.70 - $22.40 per hour + Monthly Store Performance Bonus

We're looking for an experienced Store Manager to lead our team! If you enjoy developing employees, driving business results, creating exceptional customer experiences, and building a high-performing team, this could be the opportunity for you.

As a Store Manager, you'll oversee all aspects of daily store operations, including team development, customer satisfaction, inventory management, asset protection, and financial performance. You'll lead by example, coach employees for success, and help drive growth while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.

Why You'll Love Working Here

Competitive hourly pay
Monthly bonus opportunities based on store performance
Great hours - most stores open 9AM-6PM; many closed Sundays
Earned Wage Access available after day 2
Employee discounts starting day one
Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
Vacation & Sick/Personal time based on tenure and applicable state/local requirements
401(k) auto-enrollment after 6 months (age requirements apply)
Tuition reimbursement opportunities for eligible employees

What You'll Do

Lead all aspects of daily store operations
Deliver exceptional customer service and promote a customer-focused culture
Recruit, hire, train, coach, and develop team members
Drive sales, loan, and profitability goals
Analyze business results and implement action plans to improve performance
Manage inventory, merchandising, and store presentation standards
Oversee asset protection, cash handling, and operational compliance
Monitor loan and buying transactions to ensure accuracy and integrity
Build customer relationships and support new customer acquisition efforts
Communicate goals, expectations, and performance objectives to team members
Maintain product knowledge across a wide variety of merchandise categories
Perform other duties as assigned

What We're Looking For

18+ years old with a high school diploma, GED, or equivalent experience
2+ years of management and customer service experience required
Retail, sales, or multi-unit retail experience preferred
Strong leadership, coaching, and employee development skills
Experience recruiting, developing, and retaining talent
Ability to analyze business results and drive performance improvements
Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
Flexible retail schedule, including weekends and holidays
Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
Strong customer service and communication skills
Basic computer and point-of-sale system proficiency
Strong organizational, problem-solving, and multi-tasking abilities
Willingness to assist customers or retrieve merchandise from exterior areas
Bilingual applicants encouraged to apply

Bonus Information

Store Managers are eligible for monthly bonus opportunities based on overall store performance. Full details are provided during the interview process.

Additional Information

The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.

Apply

Vacancy posted 4 days ago

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