Sales Estimator
W3Global Inc.
Job Description
Job Description
Position Summary
The Estimator & Inside Sales Support role is responsible for helping customers through the quoting and booking process while supporting our sales and operations teams. You'll handle incoming inquiries, build accurate estimates, and ensure all customer information is correctly entered and communicated.
This role is ideal for someone who enjoys working with people and enjoys making sure everything is correct, clean, and organized behind the scenes.
Key Responsibilities
Estimating & Quoting
Create accurate moving and mobile storage estimates based on customer needs
Ask the right questions to clarify job details (addresses, access issues, timeline, inventory, etc.)
Explain pricing, services, and options clearly and professionally
Update quotes when changes occur and document revisions properly
Inside Sales Support
Respond to inbound calls, emails, and online leads promptly
Assist with booking jobs and confirming customer details
Follow up with leads and unsold estimates to help close sales
Support customer retention with friendly, solution-focused communication
Scheduling & Administrative Support
Enter and maintain customer information accurately in our system
Coordinate scheduling support with operations/dispatch
Create clear notes for the team to ensure smooth job execution
Track estimate status, deposits, and customer communications
What We're Looking For
Strong attention to detail - accuracy matters Excellent communication skills (phone, email, and text) Calm and professional under pressure Organized, dependable, and self-motivated Comfortable using software (CRM, email, spreadsheets, quoting tools) Able to prioritize in a fast-paced environment Strong problem-solving skills and good judgment
Preferred Qualifications
Experience in moving, storage, logistics, or home services (plus)
Prior estimating, inside sales, or customer service experience
Familiarity with scheduling/dispatch workflows
Ability to upsell services when appropriate (packing, storage duration, delivery, etc.)
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.
We’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our ServicesW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise
W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
Company Description
W3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more.\r\n\r\nWe’re proud of the investments we’ve made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies.\r\n\r\nOur Services\r\nW3Global understands the natural ups and downs of an organization’s staffing needs. We are continuously adapting to industry and economic changes to find the right candidates.\r\n\r\nWe specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding.\r\n\r\nWe are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software.\r\n\r\nOur Expertise\r\nW3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs.\r\n\r\nAs a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
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