Manager, Membership and Revenue

Company Description FEDA (Foodservice Equipment Distributors Association) is a national trade association that represents distributors and dealers dedicated to a profitable and efficient foodservice equipment distribution system. The association focuses on advocacy, service, and education to support member businesses and strengthen the overall industry. FEDA works closely with stakeholders to advance initiatives that improve customer service, operational performance, and industry standards. Team members contribute to programs and resources that help members grow, adapt to market changes, and deliver greater value to their customers.

Role Description The Manager, Membership and Revenue plays a key role on the FEDA staff by working with the CEO and other team members to grow, manage, and strengthen the association's revenue across all streams, ensuring FEDA's long-term financial health and its ability to serve its members.

FEDA is seeking a driven, results-oriented Manager to elevate the association's total revenue strategy across membership, advertising, sponsorship, and conference. This role is ideal for an ambitious association professional who thrives on ownership, moves work forward without waiting to be told, and turns data and industry insight into revenue growth.

The Manager will drive member recruitment and retention, own advertising and sponsorship renewals and fulfillment, and support conference revenue efforts, building the prospect pipeline and keeping every stream moving. This is a highly visible seat with real ownership and room to grow, offering a rare chance to work across every part of a national association's revenue and have a genuine hand in how it grows.

This role requires a proactive self-starter who identifies opportunities, brings forward ideas, and makes decisions based on real data rather than guesswork.

Revenue Execution and Growth

• Work across all of FEDA's revenue streams, membership, advertising, sponsorship, and conference, keeping each one moving and knowing where every dollar stands.
• Identify and pursue new revenue opportunities by understanding prospective and current members' businesses and matching where their goals align with FEDA's value.
• Execute revenue campaigns and initiatives from planning through delivery, managing timelines, deliverables, and follow-through.
• Partner closely with the CEO on revenue priorities, bringing forward ideas and flagging risks early.

Membership Growth and Retention

• Drive new member recruitment through proactive, hands-on prospecting, building and advancing a steady pipeline of qualified prospects.
• Retain and deepen existing distributor, manufacturer, and business services member relationships through proactive engagement that increases their involvement and support.
• Develop and continually sharpen persuasive, customized messaging for prospects and renewals, drawing on industry knowledge to speak credibly to each company's business and interests.
• Own membership communications and campaigns, ensuring they are polished, timely, and professionally delivered, while partnering with the Communications Manager on related marketing efforts.

Advertising, Sponsorship, and Conference Revenue

• Own recruitment, retention, and fulfillment of advertisers and sponsors, with a focus on retaining strong partners and growing the overall program.
• Keep advertising and sponsorship inventory full and ahead of schedule, avoiding last-minute gaps.
• Build and maintain the prospect pipeline for new advertisers and sponsors, and partner with the CEO on new business development.
• Support conference revenue efforts, identifying sponsorship and advertising opportunities tied to FEDA events and managing fulfillment for event partners.

Data, Tracking, and Reporting

• Build and maintain revenue trackers, pipeline reports, and progress-to-goal dashboards, knowing exactly where every revenue stream stands at any time.
• Make decisions based on real data, current pipeline, and market reality.
• Support annual revenue target setting with clean data, pipeline analysis, and a clear read on what is achievable.
• Report progress transparently and flag gaps early enough to act on them. 

Cross-Functional Collaboration

• Work across FEDA's team, including communications, programs, tech initiatives, and events, to ensure revenue efforts align with broader association goals and member needs.
• Work closely and stay fully aligned with FEDA's outsourced accounting partner on all financial matters, including revenue data and reporting, refunds, and transactions, ensuring both are on the same page on anything with a financial impact.
• Collaborate with internal stakeholders to identify opportunities where revenue strategy can support or amplify other FEDA initiatives.

Qualifications

• 3 or more years of experience in membership, sales, or revenue-generating roles, preferably within a trade or member-driven association.
• Experience contributing to revenue targets, with measurable results you can speak to.
• A relentless sense of urgency and ownership, moving work forward proactively without waiting for direction.
• Ability to identify new revenue opportunities and connect what members need to what FEDA offers.
• Proficiency in Excel, with comfort building and working from trackers, pipelines, and reports.
• Strong project management and organizational skills, with the ability to juggle multiple revenue streams, meet deadlines, and keep stakeholders aligned simultaneously.
• Excellent written and verbal communication skills, with the ability to produce polished, publication-ready materials and engage credibly with senior industry professionals.
• Eagerness to learn the foodservice equipment industry and understand how its various members, from large distributors to smaller dealers and manufacturers, differ in their businesses and needs.
• Association database/AMS experience (Novi AMS a plus).
• Bachelor's degree or equivalent professional experience.

Desired Skills

Work Ethic and Drive

• Highest personal and professional integrity and strong work ethic.
• A relentless sense of urgency and ownership, moving work forward proactively without waiting for direction.
• Self-starter who takes ownership and drives results.
• Strong interest in learning the industry and using that knowledge to drive revenue.

Revenue Instincts

• Naturally driven to find, pursue, and close new revenue opportunities.
• Comfortable building relationships that lead to long-term partnerships and sustained revenue.
• Business-minded and commercially savvy, with a sharp sense for where value and opportunity meet.
• Persuasive and credible in front of senior executives and decision-makers.

Relationship Management

• Ability to support the staff's service relationship to members and volunteers, consistently providing responsive and respectful assistance.
• Ability to develop and manage cooperative and constructive relationships across all business and functional areas.
• Collaborative team-player orientation, with effectiveness in building trust, respect, and cooperation across teams and volunteer committees.

FEDA is a well-regarded, innovative, and growing trade association that provides a positive work environment and strong personal, professional, and financial benefits for its team members. FEDA offers a collaborative team, meaningful autonomy, and the chance to work closely with leaders across the industry, making this an ideal seat for someone looking to grow their career while making a real impact. This role is designed to expand as the person in it grows, with real opportunity to take on more scope and ownership over time. For general information about FEDA, see feda.com.

• Starting salary of $70,000 to $80,000, commensurate with experience, plus performance-based bonuses tied to revenue growth
• Merit-based salary increases
• Employer-paid medical and dental coverage, with FEDA covering 100% of the premium
• Employer-paid life insurance
• Employer-funded retirement contribution
• Hybrid on-site and remote work schedule
• Flexible vacation and other time-off options