Mainframe Command Center Operator

Mainframe Command Center Operator

Job Location: New York, NY 10004

Job Duration: 12+ Months

Night Shift

Pay Rate: $52/hr on w2 all inclusive

End Client: Brokerage

Office Time: 07:00 PM - 07:00 AM

Batch Processing:

• Monitor all batch flow processing and insure timely completion of endpoints/milestones.
• Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
• Perform level 1 and level 2 support and resolution for all batch abends
• Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary.
• Infrastructure Monitoring:
• Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools (OPSMVS/SSM, Omegamon, Sysview, Netview)
• Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
• Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
• Respond to all hardware faults or failures requiring escalation and support from outside vendors.
• Work with vendors toward resolving these incidents. Report them via problem tracking software.
• Respond to all console messages and alerts requiring intervention and action.
• Track and document all outages and incidents which adversely impact the environment.
• Host triage calls with engineering staff, to escalate and resolve incidents and problems

Qualifications:

• Candidate must have 3-5 years experience in Mainframe batch environment; knowledge of support operations, best practices and processes.
• Must have expert level knowledge of Tivoli Workload Scheduler, including comprehensive understanding of scheduling concepts.
• Candidate must have working knowledge of mainframe z/OS console commands, JES, Hardware Management Console functions and TSO.
• Working experience with at least two of these monitoring tools: (OPSMVS/SSM, Omegamon, Sysview, Netview).

Other Skills:

• Excellent verbal and written communications skills, attention to detail, ability to interpret and precisely act on written instructions.
• Experience with MS Office business applications (such as: Excel, Word, Power Point).
• Capable of working independently with limited oversight.
• Good project planning, organization, and time management skills.
• Excellent verbal and written communication skills.
• Ability to multi-task
• Must be a team player and foster a team first environment and culture