Production Operations & Scheduling Manager

Production Operations & Scheduling ManagerJoin our team to help create and develop the future of live entertainment and sports in Orange County!Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change youVision: We are the gathering place of Orange CountyValues: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be BoldOwns the operational coordination of the OCVIBE Remote Operations Center (ROC) — both the scheduling of people and resources against the event calendar, and the technical scheduling and logistics of creative content delivery across all ROC disciplines. Keeps two things flowing: the crews and resources needed to run events, and the creative content from stakeholders that must be deployed across the ROC's technical systems on time and on the right surfaces. Acts as liaison between stakeholders, content creators, and ROC staff.ResponsibilitiesOwns resource and crew planning across the ROC, assigning staff and contractors to events and shifts based on event requirements, technical needs, availability, and budget considerationsEvaluates event requirements and determines appropriate allocation of staff, contractors, and technical resources across ROC disciplines, resolving scheduling conflicts and adjusting plans as business needs changeCoordinates and manages the contractor labor pool across technical functions, assessing resource needs based on event complexity, workload, availability, and cost considerationsMaintains and oversees the master ROC event and production calendar, including events, load-in/load-out, rehearsals, activations, staffing requirements, and technical dependenciesTranslates ROC operational priorities into staffing and resource plans, evaluating coverage, availability, competing priorities, and operational risks and making adjustments as neededOwns the operational planning and technical coordination of creative content delivery across ROC disciplines, including deployment schedules, sequencing, technical routing, and resource requirementsManages the operational pipeline for getting creative content event-ready, including intake timing, deployment scheduling, technical routing, and delivery to the appropriate technical teams and playback/display environmentsDevelops and adjusts content deployment plans against the run-of-show and event calendar, resolving timing and resource conflicts in partnership with technical managersIdentifies content-delivery risks and dependencies and develops solutions when assets, resources, or timelines may impact successful event execution; escalates significant issues as appropriatePartners with stakeholders to develop project budgets and resource plans for content-related initiatives, evaluating crew, contractor, technical, and other resource requirements and providing recommendations to the Director, ROC Technical OperationsAnalyzes operational data and trends, including utilization, contractor hours and spend, scheduling efficiency, and content-delivery performance, and recommends process and resource improvementsDevelops and maintains ROC scheduling, resource-allocation, and content-delivery processes and workflows, identifying opportunities to improve efficiency, cost effectiveness, communication, and event readinessServes as a primary operational point of contact for cross-functional stakeholders, addressing scheduling, resource, and content-delivery issues and escalating significant matters to ROC leadership as appropriateQualificationsHigh School diploma or equivalent; Bachelor's degree in production, media, business, operations, or a related field preferredMinimum of 3–5 years of progressively responsible experience in live entertainment, production operations, broadcast/media operations, or a related environmentExperience coordinating complex production schedules, resources, contractors, and competing operational prioritiesExperience with Media Asset Management systems, metadata, media-delivery software, and associated media codecsExperience with scheduling and trafficking programsKnowledge of Pixera or Disguise Media servers a plusKnowledge of Touchdesigner, Notch, Unreal Engine platforms a plusStrong organizational and problem-solving skills, with the ability to evaluate priorities and develop practical solutions in a fast-paced environmentExcellent written and verbal communication skills, with the ability to work effectively with technical leaders, creative stakeholders, contractors, and business partnersAbility to manage multiple concurrent events and projects while meeting deadlines in a fast-paced live-entertainment environmentAbility to analyze resource requirements, operational data, budgets, and competing business needs and provide recommendations to leadershipAbility to troubleshoot, configure, and support media playback systems, including knowledge of Windows OS and ExcelAbility to work a flexible schedule, including evenings, weekends, and holidays as requiredAbility to work in fluctuating temperaturesComfortable with heights and occasionally walking up to 6–7 miles in a dayCompany: OC Sports & Entertainment, LLCOur Commitment: We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.Thanks for your interest in becoming part of OCVIBE!