Drain Technician at Apollo Plumbing, Heating & Air Conditioning

Job Description

Job Description

Pay

Commission-Based + Spiffs

Job Type

Full-time As a Drain Technician, you play a key role in diagnosing and resolving residential drain and sewer issues. This position focuses on clearing clogged drains, performing camera inspections when needed, identifying underlying problems, and recommending appropriate repair or replacement solutions. This is a customer-facing, commission-based role ideal for technicians who are confident in their skills and motivated by performance-based earnings.

Who are we?

We are dedicated to being the most sought after service provider in the Portland Metro area. Our vision is to set the industry standard and be the trendsetter, inspiring competitors to reach for our level of excellence.

Our success is intertwined with yours, as we believe in mutual financial growth. We are committed to equipping, empowering, and supporting our team members to achieve the highest standards of service and professionalism. By investing in our employees, we are investing in the success of our company.

At Apollo Plumbing, Heating & Air Conditioning, our goal is not only to provide exceptional services but also to improve the quality of life for both our employees and customers. We strive to create a positive impact on everyone we interact with, ensuring that both our team members and clients experience the highest level of satisfaction and well-being.

Family-owned and operated, Apollo has served the Portland and Vancouver metro areas for over 35 years.

Your Role

• Diagnose and clear residential and commercial drain and sewer line blockages.

• Operate drain cleaning equipment, including cables, jetters, and cameras.

• Perform camera inspections to identify underlying drain or sewer issues.

• Clearly explain findings and solutions to customers in their homes.

• Recommend drain repairs, sewer repairs, or full sewer line replacement when necessary.

• Provide honest, solution-based options.

• Deliver exceptional customer service.

• Maintain accurate job documentation, photos, and videos.

• DUTIES: Clear clogged drains, sewers, and mainlines in residential settings.

• Identify root intrusion, grease buildup, scale, breaks, offsets, or collapsed pipe.

• Use camera equipment to verify proper drain function and diagnose problems.

• Communicate findings in a professional, customer-friendly manner.

• Educate customers on long-term drain and sewer solutions.

• Support the sales process by identifying repair and replacement opportunities.

• Maintain and care for drain cleaning and camera equipment.

• Document job details and upload to ServiceTitan.

Qualifications

• Experience as a Drain Technician or in drain/sewer services preferred.

• Strong mechanical aptitude and problem-solving skills.

• Excellent communication and customer service abilities.

• Self-motivated with a strong drive to succeed in a commission-based role.

• Valid state driver's license with clean driving record.

• Ability to work independently with minimal supervision.

• Basic computer skills and willingness to learn company software.

Benefits

• Commission-based earning potential.

• Opportunity for high income based on performance.

• Career growth and advancement opportunities.

• Paid training and ongoing support.

• Company vehicle and equipment.

• Paid holidays and PTO.

Schedule

Monday to Friday

Work Location

In person, Troutdale, OR

Immediate openings available. Apply to schedule a conversation.

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