Lab Support Engineer

Insight Global is seeking a Lab Support Engineer to join a growing technology team in Austin, TX. This individual will be responsible for maintaining and improving Linux and Windows-based server environments that support hardware development, reliability testing, and engineering validation efforts. The ideal candidate will have strong Linux administration experience, hands‑on server and hardware knowledge, and a passion for automation. This role goes beyond traditional support and requires someone who can build, improve, and automate infrastructure while ensuring high availability across complex lab environments. Responsibilities: Support and administer Linux and Windows server environments Deploy, configure, and maintain lab infrastructure supporting engineering teams Install, rack, troubleshoot, and replace server hardware and components Support reliability, thermal, and hardware validation testing environments Monitor and maintain lab uptime and operational stability Build and improve automation solutions for infrastructure management Assist with lab setup, expansion, and reconfiguration projects Troubleshoot operating system, networking, hardware, and infrastructure issues Support engineering teams with data collection systems and testing environments Develop documentation, standards, and repeatable operational processes Identify opportunities to improve reliability, scalability, and operational efficiency Partner with teams located globally, including engineering groups in Bristol Required Skills & Experience 3-6+ years of Linux systems administration experience Experience supporting both Linux and Windows server environments Strong understanding of server hardware and troubleshooting - Experience with: Infrastructure-as-Code Ansible Puppet Server deployment and configuration Hardware installation and maintenance - Knowledge of networking concepts including: VLANs VPNs Routing - Experience supporting physical infrastructure, including: Rack-mounted equipment BIOS/Firmware upgrades BMCs (Baseboard Management Controllers) Out-of-band management networks PDUs (Power Distribution Units) Strong troubleshooting and root cause analysis skills Experience working independently in fast-paced environments Strong communication and documentation abilities Nice to Have Skills & Experience Python scripting or software development experience Experience building automation tools and workflows Monitoring platforms such as: Grafana OpenTelemetry Experience with: Docker Experience managing: HAProxy Load balancers Reverse proxies Performance troubleshooting across: CPU Memory Storage Networking Experience supporting engineering labs, hardware development environments, semiconductor organizations, or test labs This position is a 9-month contract-to-hire. The hourly pay for this role is between $35-$42/hr. We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position. #J-18808-Ljbffr Insight Global