QUALITY ASSURANCE MANAGER
Century Arms
Quality Manager Position
The Quality Manager position at Century Arms has the primary objective of establishing and maintaining high level quality standards, optimizing production processes, and minimizing defects or error in the manufacturing and assembly process as they relate to the Production Department. This role reports directly to the COO and works closely with the Director of Operations, the New Product Development Manager and the Director of Purchasing. Routine responsibilities will consist of monitoring and auditing of processes, materials, supplier quality management and product testing against established standards with continuous analysis of quality defects and/or deviations.
Responsibilities
- Provides QA support to product development and manufacturing team, resolving problems, defects, and other issues, ensuring the product meets specifications.
- Supports, designs, develops and enhances test processes and reporting for QA
- Generates and maintains quality reports for management, highlighting KPIs and areas for improvement
- Establishing quality performance metrics to prevent issues preemptively
- Manages all testing efforts across projects and tasks
- Capability to perform SPC and Gauge R&R studies Mentors and provides training assistance to QA Personnel
- Develops and maintains standards and methods for inspection, testing and evaluation
- Conducts regular audits and inspections to monitor adherence to quality standards
- Investigate product quality problems and determine root cause, gather and analyze data, and implement corrective actions to reduce or eliminate cause
- Performs process capability studies or special studies necessary to increase control and decrease total quality costs
- Analyzes manufacturing processes to identify areas for improvement in efficiency and quality
- Plans and oversees the analysis, inspection, design and test of products to assure the quality of the parts and products
- Performs quality engineering review of design documentation for compliance with stated requirements, including vendor quality manuals and Company quality records
- Able to perform manual inspection layouts
- Utilizes test equipment such as Calipers, Micrometers, Rockwell Testers, Surface Plate, Vision, Optical Comparator and CMM
- Proficiently generates programs for CMM inspections
- Clear understanding of GD&T
- Assists Century Arms with maintaining ISO 9001 compliance
- Leads Century Arms Corrective Action Program
- Other duties will be assigned as required.
Qualifications & Knowledge Required
- BS Degree in Engineering or related field required
- 8 years of quality engineering experience in a manufacturing environment
- Excellent technical background with a track-record of problem solving and process development
- Experience in firearm production, tooling and machining highly preferred
- General knowledge of CAD and CMM software packages
- Experience with Solid Works
- Certification in quality management is a plus
- Formal GD&T training is preferred
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