Technician, Facilities

Technician, Facilities

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it's our passion.

Job Summary

The Technician, Facilities is responsible for the maintenance of mechanical systems, equipment, and devices to guarantee proper and optimal functionality. This individual's primary responsibilities include daily on-site inspections, interventions, and reporting. The Technician, Facilities is also responsible for strictly adhering to all safety protocols to maintain a secure working environment.

Key Duties & Responsibilities

• Conduct daily on-site inspections of mechanical systems (HVAC, DHW, pool & fountain, sprinkler, LPG, and kitchen equipment) while filling out checklists and acting according to the instructions of direct superiors
• Assist with monitoring, testing, and treating water in on-site pools and other water features to ensure compliance with health and safety standards
• Monitor utility consumption (water, heating and cooling, and LPG), immediately issuing a report if any deviation is noted
• Search for potential improvements to reduce consumption levels
• Report failures or breakages of mechanical systems, equipment, and devices immediately
• Respond promptly and accurately to maintenance requests and work orders
• Diagnose malfunctioning systems, apparatuses, and components to locate the cause of a breakdown, performing repairs on or replacing faulty elements using hand and power tools
• Follow the preventative maintenance calendar, ensuring all activities are performed accordingly
• Conduct weekly homecare inspections of assigned Private Homes, ensuring all systems are in optimal condition
• Respond to maintenance requests from both the Homeowners and Rental Guests of Private Homes
• Perform routine and preventative maintenance tasks for Private Homes, along with any additional projects as assigned
• Collaborate with superiors to accomplish departmental tasks and goals
• Report completed and uncompleted tasks to superiors and other relevant parties in a timely manner
• Record all activities in maintenance software platforms
• Perform inventory checks of both personal and company-provided tools, along with ensuring their proper condition
• Clean and organize technical rooms and workshop areas
• Remain familiar with all building areas (Front of House and Heart of House), all pieces of equipment, and installations (technical rooms, utility meters, pipe and duct routing, heating and cooling, ventilation, water supply, sewage, grease separations, kitchen equipment, spa and gym equipment, elevators, sprinklers, and other devices)
• Remain familiar with main shut offs (water, heating and cooling, electricity, and LPG), reacting quickly in emergency situations
• Understand safety standards and legal requirements thoroughly, adhering to them in daily activities
• Perform additional duties as assigned by the Assistant Manager, Facilities or other members of the Management team

Skills, Experience, & Educational Requirements

• Strong technical knowledge with proven hands-on experience in plumbing, electrical systems, HVAC, and general maintenance is required
• CPO certification is a plus
• Prior experience working in hospitality is preferred
• Ability to read and interpret engineering drawings, blueprints, and technical manuals
• Ability to proactively identify and resolve problems
• Proficient in both spoken and written English

Benefits

• Medical Insurance: 80% Employer-Covered (Full-Time, Year-Round Only)
• Dental, Vision, and Life Insurance: 100% Employer-Covered (Full-Time, Year-Round Only)
• 401(k) Program Participation: 4% Employer Match (Full-Time, Year-Round Only)
• 25 Days of Paid Time Off (Full-Time, Year-Round Only)
• Subsidized Colleague Housing
• Winter Season Pass Program: Ski Pass or Fitness Pass (Subject to Availability)
• Complimentary Transportation
• Complimentary Meals on Shift
• On-Property Discounts Across Food & Beverage, Wellness, and Retail
• Travel Discounts Across Kerzner Properties Worldwide

Physical Requirements

• The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
• Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 75 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.