Medical Receptionist

Medical ReceptionistProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist to join our Pediatrics team. The position is full-time (40 hours/week) Monday - Friday, including rotating Saturdays.The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. You will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows.May be asked to float to local practices in the region for coverage depending on business need.Schedule: FT, 40 hours, Monday - Friday. Must have ability to work an 8-hr shift between the business hours of 7:30am - 6pm. Will be required to close 1 day per week and will be required to work rotating Saturdays, 8am - 1:30pm.Location: 1062 Barnes Rd Ste 102 Wallingford, CTDepartment: PediatricsPrimary Responsibilities:Conduct check-in and check-out processAnswer incoming calls and use EHR to document details of patient inquiriesConduct outreach to patients requiring appointments or service follow-upSchedule appointments using standard scheduling protocolsManage administrative in-basket pools and work queuesScan documents into the EHR per standard protocolsCollect copays and balance paymentsProtect patients' rights by maintaining confidentiality of medical, personal and financial informationProvide coverage at other ProHealth locations on an ad hoc basisPerform other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED1+ years of receptionist or customer service experienceBeginner level of computer proficiency in Microsoft OfficeAccess to reliable transportationPreferred Qualifications:Experience working in a primary care settingExperience working with EPICPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.