Operations Supervisor
Nature's Way Products Inc
Operations Supervisor 2nd ShiftThis position is responsible for the direction, supervision, and accountability of our 2nd shift Packaging Department activities including personnel, facilities, equipment, budgets, capital expenditures, safety, scheduling, capacity utilization, training, operating procedures, process and cleaning validations, compliance with state and federal requirements (FDA, OSHA, DEA, state agencies, etc.).Essential duties and responsibilities include the following. Other duties may be assigned.Makes logical, well-informed, and thought-out decisions that support organizational objectives. Has the ability to make decisive, effective decisions even when data and details are limited.Oversees a comprehensive training program and ensures proper execution of Standard Operator Procedures (SOPs)Supports team members in identifying and solving problems and guides them toward self-direction in daily workDevelops and tracks associate performance against established department Key Performance Indicators (KPIs), appraising and holding individuals accountable for performance expectations.Set SMART goals annually to strategically improve department performance over the long term.Recruits, trains, and develops associates to realize individual and team goalsEffectively use staff and resources to efficiently utilize corporate assets.Ensures that all documentation and processes are handled accurately and according to Quality System proceduresChampions safety awareness and education, reporting of incidents, injuries and work hazards, and investigation of accidents and implements controls to eliminate workplace hazards.Interface with all necessary departments within the organization to coordinate, direct, execute, and improve business processes.Strategic ResponsibilitiesManage one, three, six, and twelve month capacity constraints and situations. Provide input on the direction needed to meet company goals.Lead or support ongoing and new Capital Expenditure projects to meet company needs.Manage Operations financial goals by determining machine run rates, changeover rates, downtime, and staffing.Lead and support Continuous Improvement Projects using lean principles to improve COGS and business processes.Coach, mentor, and develop internal candidates to be future leaders.Able to focus on desired outcomes, and the means by which they are achieved by meeting and or exceeding standards based on past performance, goals, and objectives, as well as the performance and/or achievements of others.Other Responsibilities General ControlsOrganizational and Leadership ResponsibilitiesDocument Control Systems (Attendance, Disciplinary, Employee Recognition, Employee Orientation, Quality Awareness, and Job Training Program)Plant Safety and Security ProgramInternal Quality / cGMP Audit ProgramSanitation SupervisionReport all unsatisfactory performance of the Cleaning & Sanitation SOP's, Agents or Equipment to the QA and Validation Manager.Ensure housekeeping staff are completing work required according to applicable SOP's.QA/Regulatory Controls/Sanitation ControlQuality Assurance / Product Specification ControlExecute and document Validation and Change ControlMonitor Pest Control Program and report any discrepancies to QAExecute, monitor, and improve Equipment Qualification ProgramNon-Conformance Investigation and Corrective Action Preventitive Action reporting and executionDocument Control and Batch Record accuracy and maintenance.Facility ControlFacility – Security / Evacuation ControlHazardous Spill Control and First Aid PolicyFacility Maintenance and Good Housekeeping Program – Regularly conduct facility walk-through, paying particular attention to cleanliness, state of repair and cGMP'sEquipment ControlEquipment Control – Prevent AbuseEquipment Identification and Maintain Production Maintenance and associated log-booksMaintenance Work Order ProgramBasic Understanding of Equipment and ProcessesMaterial / Component ControlVerify Material / Component Specification per Work OrderWorking Knowledge of Material / Component Receipt, Inspection and SamplingProperly Perform Material / Component Storage and HandlingSupport Inventory Control ProgramOperational ControlMaterial/Component/Label Verification, Storage and HandlingEquipment/Line/Area Cleaning, Set-up and ClearanceIn-process InspectionClearly and Consistently Communicate Roles and Performance Expectations to Your TeamComplete All Administrative Duties with Proper Attention to DetailComplete All Administrative Duties in an Efficient and Timely MannerEffectively Use Written Communication to Clarify Company Policy and Management Expectations (Accident Investigations, Performance Reviews, Attendance, Disciplinary, etc.) in an Efficient and Timely MannerIntermediate Level Proficiency with Microsoft Office (Word, Excel, Powerpoint, etc)Demonstrated Leadership SkillsIntermediate Level Understanding of Continuous Improvement Processes (CIP)Do Not Allow Emotions / Personalities to Interfere with Job PerformanceAssure Facility / Equipment and Personnel are Working SafelyWorking Knowledge of Financial Aspects of the Business and Project Management.Finished Product ControlFinished Product Verification, Storage and HandlingFinished Product Inspection and Release for DistributionCustomer Satisfaction Program - Delivery PerformanceAdditional Responsibilities as RequiredEnsure the quality of all manufactured and packaged product as defined by cGMP's and departmental SOP's. Collaborate with QA, QC, TMT, and PD to determine product specifications.Implement and monitor daily, departmental Standard Operating Procedures/forms, Manufacturing Records and validation documents.Oversee the production schedules to meet set targets and produce all products on time; Work closely with Inventory, Purchasing, Planning, Maintenance, TMT, QA/QC, and PD to utilize machine capacities. Coordinate all supporting activities to meet the due dates and prevent backorder.Manage capacity and utilization levels of production equipment and facility.Ensure that all equipment and disciplines in the manufacturing areas meet GMP, FDA, and OSHA requirements and that all operators are properly trained.Manage departmental personnel through hiring, training, coaching and development plans to include conducting performance reviews and handling disciplinary action if needed.Review and approve all Deviations, Manufacturing Records, and SOP's.Assist in managing departmental budgets.Supervisory Responsibilities Lead staff in the 2nd shift Packaging department. Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Education and/or Experience Two-year degree in Operations Management and five to seven years of related experience and/or training; or equivalent combination of education and experience. Lean manufacturing, Six Sigma, and APICS certifications/experience are desired.As a Nature's Way employee, you'll enjoy a wide variety of benefits that offer the support you need to truly live what you believe.All benefits are effective on day ONE of your employment!Medical Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account.Dental Delta Dental PPO & an option to select an enhanced dental plan.Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverageTime Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year.401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets.You'
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