Wraparound Care Coordinator

Wraparound Care Coordinator
Wraparound youth services program

Our High-Fidelity Wraparound program works with children/ youth who are approved for this service through the 'Single Assessment' process. Wraparound provides comprehensive, holistic, youth and family-driven intensive case management services through the development of a team comprised of both professionals and natural supports. The Wraparound team supports the family/youth in developing individualized goals so that they can thrive in their communities and achieve their vision of a fulfilled life.

The Wraparound Care Coordinator is a direct service staff position for the community services area. This position contributes to the accomplishment of the Agency's mission through the provision of home-based and community-based case management services to youth and families with a mental health diagnosis or developmental disability.


Why choose TOA?

TOA has been providing this service for more than fifteen years. Care coordinators who are new to the team are joining an enthusiastic, fully trained team complete with Family support and Youth Peer Support partners. The team meets for group supervision and trainings, and each teammate has weekly individual supervision. TOA provides support to our teammates so that we stay energized about helping families while maintaining a work/life balance.

Schedule : Full-time, 40 hours per week, hourly position.

Monday - Friday; some evening hours may be required.

Location : Office is located in South Portland. Hybrid schedule; some in office and some remote work.

*Ability to do some paperwork from home/remotely.

Qualifications :

• Bachelor's Degree in Social Work or related field required.
• Knowledge of serious and persistent mental illness, substance abuse, and trauma.
• At least two years' experience working with families and children, preferably within the mental health system.
• Ability to work independently and collaboratively required.
• Ability to work flexible hours including evenings required.
• Must be able to meet physical requirements associated with family visitation, e.g. climb stairs, etc.
• Computer proficiency with Microsoft Office and email is required.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds.
• Driving may be necessary to attend meetings and trainings and for the occasional need to meet with clients offsite and within the program service area. This may include transportation of clients or driving to agency location to complete work. A good driving record is required.

Benefits : Our benefits include but are not limited to:

(offered to full-time and part-time employees)

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement - offered once per year through an application process
• The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.

To learn more about our benefits please visit,

Who we are

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

• Mental Health & Wellness
• Community Building
• Family & Early Childhood Education
• Economic Resources

If you are viewing this posting on a third-party site, please visit our website at to apply .

Please submit a cover letter and resume along with your application.

Thank you!