IT Director, Master Data Management

Role Description

We are seeking a remote IT Director, Master Data Management, to lead and mature our enterprise MDM practice. This is a high-impact role that blends hands-on technical depth with strategic leadership, owning the MDM platform roadmap, data governance framework, golden record strategy, and team performance. The Director will set data management standards, mentor a team of MDM product owners, technical leads, and analysts, and remain close enough to the work to guide complex data modeling decisions, troubleshoot data quality issues, and drive architectural alignment with enterprise IT standards.

The ideal candidate is equally proficient in presenting a multi-domain MDM strategy to senior leadership and rolling up their sleeves to review match-merge logic, define survivorship rules, or resolve critical data quality incidents. This role partners with C-level executives, business partners, and external suppliers to ensure the business is satisfied with the MDM approach and methodology, delivering a single, trusted view of product, customer, and vendor data across the enterprise.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Data Management, or a related discipline.
• 10+ years of progressive experience in master data management, data governance, or data management, with at least 5 years in a people-leadership role (Manager or above).
• Hands-on expertise with enterprise MDM platforms (e.g., EnterWorks, Informatica MDM, Reltio, Profisee, or comparable solutions).
• Strong knowledge of MDM design patterns including multi-domain data modeling, match-merge and entity resolution, survivorship logic, hierarchy management, and golden record creation.
• Demonstrated understanding of data governance frameworks, data stewardship models, and data quality management practices.
• Experience managing MDM technologies and ensuring integration with ERP, CRM, and other enterprise business systems (e.g., SAP, Oracle, Salesforce, or similar).
• Strong proficiency in SQL and relational databases (SQL Server, Oracle, Snowflake, or similar).
• Experience working in a hybrid (on-premises and cloud) infrastructure environment.
• Experience with Agile/Scrum development methodology.
• Proven ability to manage team capacity, report on delivery metrics, and communicate effectively with both technical and executive audiences.

Requirements

• Serve as the senior technical authority on enterprise master data management, maintaining deep working proficiency in EnterWorks and MDM design patterns.
• Personally engage in the design and review of complex, high-risk, or cross-domain MDM solutions.
• Define and enforce MDM architecture standards.
• Lead root-cause analysis on critical master data quality failures.
• Develop, implement, and maintain MDM policies, standards, and procedures.
• Establish and oversee data governance strategies for product, customer, and vendor data domains.
• Define and monitor key performance indicators (KPIs) for data quality.
• Oversee data stewardship activities and provide guidance to business users.
• Champion the adoption of a business glossary and metadata management practices.
• Define and own the multi-year MDM platform strategy and technology roadmap.
• Evaluate emerging MDM technologies and make build-vs-buy recommendations.
• Lead strategic planning, roadmap development, and operational planning for the MDM function.
• Collaborate with IT, business units, and external partners to identify data quality issues.
• Act as the primary liaison between business stakeholders and the MDM team.
• Support major projects and initiatives requiring master data expertise.
• Facilitate data governance council meetings and cross-functional working sessions.
• Establish and continuously improve the MDM delivery framework.
• Ensure the team follows a consistent SDLC methodology.
• Own release management practices for the MDM platform.
• Drive adoption of automation in data quality monitoring.
• Report on team delivery metrics to IT and business leadership.
• Manage resource capacity planning.
• Maintain visibility into the MDM backlog.
• Conduct regular 1:1s, performance reviews, and career development conversations.
• Own vendor relationship including sourcing, contracting, and ensuring timely deliverables.
• Prepare executive-level status reports, dashboards, and presentations.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible work hours and remote work options.
• Professional development opportunities and training.
• Retirement savings plan with company matching.

Preferred Qualifications

• Master’s degree or MBA.
• Certifications in data management or governance (e.g., CDMP, DGSP).
• Experience establishing or maturing data governance programs.
• Familiarity with data quality and profiling tools.
• Experience with data warehousing platforms and analytics pipelines.
• Working knowledge of integration platforms.
• Experience with IT portfolio and project management tools.
• Track record of vendor management.
• Background in manufacturing, distribution, or B2B industries is a strong plus.

Key Competencies

• MDM architecture & multi-domain data modeling.
• MDM platform expertise (EnterWorks & comparable).
• Golden record design & survivorship logic.
• Data governance frameworks & stewardship.
• Data quality management & profiling.
• SQL, data modeling & entity resolution.
• ERP/CRM system integration knowledge.
• Strategic thinking & roadmap ownership.
• Team building, coaching & mentorship.
• Stakeholder communication & executive reporting.
• Delivery framework design & continuous improvement.
• Capacity planning & resource management.
• Vendor & partner management.
• Cross-functional collaboration & influence.