Medical Office Assistant CMA

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Unique Dual Role!

The Medical Office Assistant-CMA assists in the examination and treatment of patients under Physician/Physician Assistant/Nurse Practitioner supervision in a clinical setting. This is a hybrid role that involves both Certified Medical Assistant (CMA) and administrative front desk work. The selected candidate will report to the Ambulatory Services Manager and/or Assistant Administrator for the Department of Physical Medicine and Rehabilitation.

Shift:

Day Shift, 40 hours a week, No Weekends

Education/Requirements

• High school diploma or GED equivalent.
• One year work experience in a similar service-oriented industry preferred.
• At least one year clinical experience required with phlebotomy experience strongly preferred. At least one year of front desk/administrative experience.
• CMA certified. Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, or NAHP) required.
• Current CPR required

Certified Medical Assistant Duties Include:

• Collects patient information at intake.
• Use automated systems to expedite patient scheduling, pre-registration, check-in and check-out.
• Contacts insurance company via telephone according to department guidelines when necessary to obtain referrals/authorization etc. Accurately verifies referral and authorization information and enters into computer system according to departmental guidelines
• Collect all co-pays, coinsurances or outstanding balances at the time of service. Reconcile daily receipts for review. Informs patients of costs of care being provided, and guides them to appropriate resources for further information, or assistance.
• Assist with answering/triaging various in-basket tasks such as patient messages, appointment information and staff messages.
• Performs chart review prior to clinic visit to obtain historical data.
• Obtains and records in the electronic medical record (EPIC), medical history, chief complaint, and vital signs to include: temperature, pulse, respiration, blood pressure, weight and height Obtains additional data from patient and significant other based on initial data collection. Reports abnormal findings to the provider in a timely manner.
• Assists patients to exam room and prepares patients for examination. Identifies patients with special needs.
• Assists practitioner in identified patient procedures/treatments/examinations, (preparation, positioning, supplies, equipment).
• Maintains and uses principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Appropriately obtains and manages clinic collect lab specimens per the EPIC process.
• Recognizes emergency situations and implements emergency procedures according to clinic guidelines.
• Orders, stocks, and maintains exam rooms and clinic areas with standard levels of supplies, linens, nourishment, forms and equipment.
• Ensures that soiled linen, needle containers and potentially infectious waste are appropriately disposed and removed from the clinic and exam area according to the infection control guidelines.

Why CMAs love working at Johns Hopkins Howard County Medical Center

To be part of an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices

Johns Hopkins Health System and its affiliates are drug-free workplace employers.