Principal AI Program Manager

Principal AI Program Manager

This role is the operational backbone of the Enterprise AI Center of Excellence (AI CoE), housed within the Office of the CIO. You will drive the day-to-day coordination, governance, and delivery of AI initiatives across the enterprise translating between technical teams, business stakeholders, and executive leadership while helping mature the CoE as a durable capability.

Essential Duties And Responsibilities:

CoE Operations & Governance

• Run the CoE's operating cadence workstreams, deliverables, status reporting, and steering committee rhythms
• Own the enterprise AI portfolio view: initiative tracking, dependencies, risks, and projected value
• Build and maintain intake, prioritization, and stage-gate processes for AI investment decisions
• Develop the AI roadmap with the CoE Program Lead, aligned to enterprise strategy
• Co-develop the transformation strategy with Head of AI COE and translate objectives into discrete initiatives
• Develop and maintain integrated roadmap
• Ensure accountability to committed milestones and stage gates

Delivery & Stakeholder Engagement

• Drive end-to-end delivery across data engineering, data science, app dev, infrastructure, security, and business teams
• Partner with business units to identify use cases, build business cases, and define success metrics
• Track and report ROI across the portfolio to the CIO and C-suite

Responsible AI & Enablement

• Embed responsible AI guardrails (bias, transparency, privacy, compliance) in partnership with Legal, Risk, and InfoSec
• Build out CoE enablement assets playbooks, AI literacy programs, and shared tooling standards
• Drive adoption through change management, communications, and training

Qualifications

Required

• 0- 10+ years in program management, technology strategy, or management consulting
• 0- 3+ years managing AI/ML or advanced analytics programs
• Strong grasp of the AI/ML lifecycle data prep through MLOps and monitoring
• Executive communication skills; able to make technical topics actionable for senior leaders
• Experience with AI governance or responsible AI frameworks
• Bachelor's degree in a relevant field or equivalent experience

Preferred

• Experience in a CoE, CIO/CTO office, or enterprise PMO
• Familiarity with generative AI platforms (LLMs, copilots, AI agents) at enterprise scale
• Management consulting background (Big 4, MBB, or boutique advisory)
• PgMP, PMP, SAFe, or equivalent certification
• Cloud AI/ML platform experience (SageMaker, Azure AI, Vertex AI)