Club Lounge Attendant

Job Description

Job Description

The Marriott Club Lounge Attendant delivers premium, personalized hospitality to elite guests. Primary responsibilities include managing daily food and beverage services (like breakfast buffets and evening hors d'oeuvres), maintaining lounge cleanliness, checking guest credentials, and anticipating visitor needs to ensure a flawless experience.

$18 - $19.16 hourly

• Guest Services: Welcome and check in guests, verify access rights, and provide local area recommendations or hotel information.
• Food & Beverage: Set up, replenish, and clear breakfast, midday snacks, and evening hot/cold food offerings. If applicable, serve alcoholic and non-alcoholic beverages while checking legal identification.
• Cleanliness & Maintenance: Practice "clean-as-you-go" procedures. Wipe down tables, sanitize surfaces, bus dishes, and ensure the lounge remains orderly and visually appealing.
• Inventory & Restocking: Monitor supplies, track daily food/beverage counts, and restock amenities as needed.
• Safety & Compliance: Adhere to all health, hygiene, and safety guidelines, ensuring a clean and sanitary environment.

• Physical Stamina: Ability to stand and walk for extended shifts and lift/carry items weighing up to 25–50 pounds.
• Professional Demeanor: Excellent communication skills, a welcoming personality, and the ability to handle guest concerns gracefully.
• Multitasking: The capability to juggle guest interactions, food replenishment, and light cleaning in a fast-paced environment.

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.

We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off, holidays, and sick leave
• Professional development and training opportunities
• Career advancement and internal growth opportunities
• Employee recognition and reward programs
• A collaborative, inclusive, and supportive work environment