Appliance Service/Repair Technician
Mr. Appliance of Highland Park
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Dental insurance
- Flexible schedule
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Diagnose and Repair: Efficiently diagnose and repair a wide range of household appliances, including refrigerators, ice machines, washing machines, dryers, dishwashers, ovens, microwaves, and more.
- Customer Service: Provide exceptional customer service by clearly explaining repair issues and solutions to customers and ensuring their satisfaction with the repair process.
- Maintenance: Perform routine maintenance of appliances as needed, ensuring all work is completed to company standards.
- Safety Compliance: Follow all safety protocols and guidelines to ensure a safe working environment for yourself and customers.
- Inventory Management: Maintain accurate records of parts used and ensure proper inventory levels are maintained.
- Documentation: Accurately document all service and repair activities, including diagnosis, parts used, and time spent on each job.
- Continuous Learning: Stay up-to-date with the latest industry trends, technologies, and repair techniques through ongoing training and development opportunities.
- Experience: Minimum of 3-5 years of experience in appliance repair.
- Technical Skills: Strong technical knowledge of home appliances, including electrical and mechanical systems.
- Certifications: Relevant certifications (e.g., EPA, NASTeC) are a plus.
- Problem-Solving: Excellent troubleshooting and diagnostic skills.
- Communication: Strong verbal and written communication skills.
- Customer Focus: Demonstrated ability to provide exceptional customer service.
- Driver's License: Valid driver's license with a clean driving record.
- Physical Ability: Ability to lift and move heavy appliances and work in various physical environments.
Vacancy posted 4 days ago
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