Senior Product Designer

Join EY's Financial Services Organization (FSO) PxD team to lead AI-first, human-centered product and experience design end to end. Responsibilities Serve as design lead for a workstream. Collaborate with a multidisciplinary team including researchers, technologists, product managers, and engagement team members. Own workstream design from problem framing with the client through production-ready specifications engineers can build from. Act as the primary day-to-day design partner for the client and mentor junior designers. Use AI to accelerate framing, option generation, prototyping, and synthesis while staying accountable for client-facing decisions. Outside client engagements, support business development such as pursuits and proposals. Participate in practice-building activities, including mentoring colleagues and developing or delivering training. Requirements Bachelor's degree in graphic design, UX Design, Interaction Design, Industrial or Product Design, or a related field, plus 3 years of progressive post-baccalaureate work experience; alternatively, a master's degree with 2 years of work experience. Portfolio demonstrating end-to-end product design, including problem framing, interaction design, visual craft, and outcomes. Advanced proficiency in Figma , including prototyping, components, and contributing to a design system. Regular use of LLMs in the design process. Comfort using AI-assisted design and prototyping tools such as Claude , Cursor , or Figma Make . Experience designing complex, data-heavy, or workflow-driven products. Experience delivering in Agile teams using Jira or an equivalent tool. Outstanding written and verbal communication skills. Domestic and regional travel required up to 80% to support client needs. Skills and attributes for success AI-first design craft : move from research, problem framing, user flows, and high-fidelity design to end-to-end production-ready Figma files. LLM and AI-assisted prototyping : use Claude, Cursor, and/or Figma Make to frame problems, generate first-pass options, build live-coded prototypes, iterate with users and stakeholders, and speed synthesis. Judgment and accountability : select the right problem, choose the right option, and review for accuracy, accessibility, bias, and brand before clients see results. Designing AI-enabled and agentic experiences : define handoff, supervision, and correction for what AI or agents produce. Designing trust for financial decisions (how users decide to trust AI output). Design uncertainty, confidence, error, correction, and handoff as explicit states. Avoid treating AI as a bolt-on chat overlay to an existing flow. Build explainability, transparency, and human-in-the-loop control from the start; elevate risks to the right owners when needed. Design systems : leverage, contribute to, and evolve client design systems and brand guidelines. Complexity : design data-heavy, role-based experiences used by internal and external teams. Agile delivery : collaborate and deliver in Agile teams using Jira and related platforms. Clear specifications : write specification-level clarity and acceptance criteria; adapt when requirements evolve during delivery. Research and outcomes : run lean research to keep work moving and align on success measures with product owners and stakeholders. Post-launch learning : monitor feature performance in use and propose improvements when necessary. Client communication : own day-to-day client relationship for the workstream; present clearly to engineers, product owners, and senior business stakeholders. Workshop facilitation and coaching : facilitate workshops and coaching so client teams can sustain the work after delivery. Technologies Figma LLMs Claude Cursor Figma Make Jira WCAG Ideally, you’ll also have Experience in financial services (banking and capital markets, wealth and asset management, insurance, or real estate) or in hospitality and construction. Experience delivering AI-powered or agentic product features to production. Familiarity with accessibility standards (WCAG) and how they influence design decisions. Experience coaching client teams or building design capability in another organization. Benefits Comprehensive compensation and benefits package; base salary range based on geography. Medical and dental coverage. Pension and 401(k) plans. Paid time off options, including flexible vacation policy. Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence. Salary and location Salary: USD 100,200 - 188,100 per year. Primary location: Washington, DC (onsite). Other locations: Anywhere in Region. Base salary by office (as provided): New York City, Boston, Washington DC Metro Areas, Washington State, and Southern California offices - $120,200 to $180,600; Bay Area California offices - $125,300 to $188,100; all other US offices including Sacramento - $100,200 to $165,400. Misrepresentation or falsification of information, or lack of integrity during recruiting, may result in withdrawal of candidacy, revocation of an offer, or immediate termination of employment. #J-18808-Ljbffr EY