Heavy Duty Truck Service Advisor

Service AdvisorMotor Power – A Wallwork CompanyWallwork Truck Center is looking for a Service Advisor to join our team! If you enjoy working with customers, staying organized, and being part of a fast-paced team, this could be a great opportunity for you. Starting Pay is $60-65K/ year.As a Service Advisor, you'll be the key point of contact between our customers and our service department. You'll help communicate the customers service needs, coordinate repairs with our technicians, and keep customers informed throughout the repair process.What You'll DoGreet customers and provide friendly, professional serviceListen to customer concerns and gather information about service and repair needsCreate repair orders, estimates, and repair quotesSchedule service appointments and help manage the daily shop workflowCommunicate repair needs, costs, and timelines with customersKeep customers updated on the status of their vehiclesCoordinate with technicians and the service team to help keep repairs moving efficientlyCommunicate final information with customersMaintain accurate service records and documentationBuild strong relationships with customers and help create a positive service experienceWork as part of a team to provide timely, high-quality serviceWhat We're Looking ForHigh school diploma or GEDPrevious Service Advisor, automotive, diesel, or customer service experience preferredExcellent customer service and communication skillsStrong organizational skills and attention to detailAbility to manage multiple customers and priorities in a fast-paced environmentComfortable working with computers and learning service-related systemsDependable, team-oriented, and committed to providing a great customer experienceAbility to successfully complete a background check, and drug screenWhy Join Wallwork?We offer:Competitive payHealth, dental, and vision insurance401(k) and retirement benefitsPaid Time Off (PTO)Employee discountsCareer growth and advancement opportunitiesA stable, successful, and growing companyA team-oriented, family working environmentWallwork Inc. and its subsidiary companies continue to grow, creating opportunities for employees to build long-term careers within our organization.Come join the Wallwork team and see where your career can take you!Wallwork Inc. and its subsidiary companies are a drug-free workplace and Equal Opportunity Employer.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.