Senior Product Manager, Back-Office Servicing & AI
Capital One
Capital One is seeking a Senior Product Manager to lead the SCRA and Specialty Operations domains, overseeing two product managers and multiple cross-functional teams. You will set multi-year strategy to automate back-office servicing with AI and cloud data, improving agent productivity and customer outcomes. You will partner with Risk, Legal, Compliance, and Operations to ensure compliant, well-governed, scalable experiences. The role emphasizes customer empathy and operational excellence. #J-18808-Ljbffr
Vacancy posted 5 days ago
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