Program Compliance (Fraud) Specialist

AtQuadel, we believe great work starts with great people. That's why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. We're currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward.


JOB SUMMARY
The Program Compliance & Fraud Specialist is responsible for ensuring adherence to U.S. Department of Housing and Urban Development (HUD) regulations and identifying potential fraud, waste, or abuse within affordable housing programs. This role investigates allegations of noncompliance, conducts detailed file reviews and audits, and recommends corrective actions to safeguard program integrity while supporting regulatory compliance.


DUTIES AND RESPONSIBILITIES

• Receive, document, and investigate allegations of fraud, program abuse, or lease violations involving applicants, program participants, and landlords.
• Review applicant and participant files to ensure compliance with HUD regulations, the Code of Federal Regulations (CFR), and agency policies.
• Analyze Enterprise Income Verification (EIV) data to identify unreported or underreported income and recommend appropriate actions, including repayment agreements or file termination.
• Conduct comprehensive audits of eligibility determinations, income calculations, rent determinations, and contractual documentation.
• Maintain accurate records of investigations, findings, and compliance activities.
• Prepare written summaries, findings, and recommendations for management and legal review.
• Recommend corrective actions and collaborate with legal counsel, management, and program staff to resolve identified violations.
• Ensure confidentiality, professionalism, and due process throughout all investigative activities.
• Responsible for general oversight of all repayment agreements, updates PIC as needed, monitors payment history, terminates participants who default on payment arrangements.
• Assist with the development of fraud policies, forms, procedures, and provides training to staff as needed.

SUPERVISORY RESPONSIBILITIES
None


QUALIFICATIONS

• Bachelor's degree in a related field or equivalent professional experience
• 2-5 years of experience in affordable housing, PHA operations, or HUD-regulated programs
• Strong knowledge of HUD regulations, including the Housing Choice Voucher (HCV) program
• Excellent analytical and attention-to-detail skills
• Strong written and verbal communication skills for handling sensitive matters professionally
• Ability to work independently and exercise sound judgment
• Ability to obtain Housing Choice Voucher Specialist certification within the required timeframe
• Must obtain required certifications within specified timelines.
• Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management.
• Professional working proficiency in Spanish/Creole a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to utilize hand and finger dexterity.
• Continually required to talk or hear.
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
• Occasionally/required to lift/push/carry items up to 25lbs.

Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.


Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.


Employment is contingent upon successful completion of preemployment requirements, which may include background screening, pre-employment drug test and verification of credentials.


This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.