Senior Director of Marketing

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Senior Director of Marketing

Full Time Technical Charlotte, NC, US

30+ days ago Requisition ID: 1062

ACN is seeking an exceptional marketing leader to serve as the operational driver of our marketing organization.

The Senior Director of Marketing is responsible for translating marketing strategy into flawless execution. This individual serves as the operational leader of the marketing department, ensuring projects move forward with urgency, cross-functional teams remain aligned, and strategic initiatives are delivered on time, on budget, and at the highest standard of quality.

This role is ideal for a leader who thrives on bringing clarity to complexity, creating momentum, building accountability, and turning great ideas into measurable business results.

The Senior Director of Marketing is more than a functional leader. They are the force that keeps the marketing organization moving.

Drive Marketing Execution

• Lead the day-to-day execution of the marketing organization.
• Translate strategic initiatives into detailed project plans with clear ownership, priorities, milestones, and deadlines.
• Ensure projects move forward proactively, identifying and removing obstacles before they impact delivery.
• Establish a culture of accountability, urgency, and operational excellence.

Lead Several Marketing Functions

Provide direct leadership and coaching for some of the following functional areas, and general leadership for the entire team:

• Creative Services
• Graphic Design
• Video Production
• Copywriting
• Digital Marketing

Develop talent while fostering collaboration, innovation, and continuous improvement.

Manage Cross-Functional Marketing Initiatives

Partner closely with Product, IT, Compliance, Sales, Operations, Communications, and Executive Leadership to ensure seamless execution of enterprise marketing initiatives.

Serve as the central point of coordination for large, cross-functional projects.

Own Marketing Operations

• Lead weekly marketing planning meetings.
• Prioritize projects based on business impact.
• Manage department workflows and resource allocation.
• Improve marketing processes and operational efficiency.
• Implement systems that increase speed, visibility, and accountability.
• Manage agency relationships and external partners as needed.

Champion AI and Innovation

Support the adoption of AI tools and emerging marketing technologies that improve efficiency, creativity, and execution.

Encourage continuous innovation while maintaining operational discipline.

Partner closely with the Chief Marketing Officer to execute strategic priorities, prepare executive presentations, support board-level initiatives, and ensure organizational alignment across the business.

What Success Looks Like

Success in this role means:

• Marketing initiatives consistently launch on time.
• Teams operate with clarity and accountability.
• Cross-functional partners trust Marketing to deliver.
• Bottlenecks are identified and removed before they become problems.
• The marketing team feels supported, empowered, and challenged.
• Projects maintain exceptional creative quality while improving speed of execution.
• The CMO is able to spend more time focused on strategy, innovation, and executive leadership because the marketing organization is operating at a high level.
• Exceptional leadership and team development skills with the ability to motivate, coach, and hold teams accountable.
• Proven ability to drive multiple complex projects simultaneously while meeting deadlines and business objectives.
• Strong project management and organizational skills with exceptional attention to detail.
• Ability to translate strategic direction into actionable plans and execute with urgency.
• Excellent written, verbal, and presentation communication skills.
• Strong cross-functional collaboration and stakeholder management skills.
• Experience managing creative teams, agency partners, and external vendors.
• Solid understanding of integrated marketing, branding, digital marketing, content development, and campaign execution.
• Demonstrated ability to improve processes, increase operational efficiency, and remove organizational bottlenecks.
• Comfortable using marketing technology platforms, project management tools, and AI-powered productivity tools.
• Strong analytical and problem-solving skills with the ability to make sound business decisions using data.
• Ability to prioritize competing demands in a fast-paced, evolving environment.

Education and Experience

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field required. Master's degree preferred.
• 8+ years of progressive marketing experience with increasing leadership responsibility.
• Minimum of 5 years leading and developing high-performing marketing teams.
• Demonstrated success managing cross-functional marketing initiatives from strategy through execution.
• Experience overseeing integrated marketing functions, including creative services, digital marketing, content development, branding, and campaign execution.
• Proven track record of successfully managing budgets, agency relationships, and marketing operations.
• Experience implementing marketing technologies, workflow improvements, or AI-driven productivity solutions is highly desirable.
• Experience supporting executive leadership through strategic planning, presentations, and organizational initiatives is preferred.

Onsite employees – As a condition of youremploymentwith ACN, Inc, you may be required to work onsite at our designated office orfacility. When considering this position, please be awarethat you will be expected to perform your duties at your physical location as outlined in your offer ofemployment,Weunderstand circumstances may require temporary remote work arrangements and exceptions may be granted on acasebycase basis. However, it's essential for candidatesto understand that the standard expectations is to work onsite.

Office environment Mon-Fr, between the hours of 8 A.M to 5 P.M

The position may require occasional travel of for continuing education, training or support.

Physical Requirements:

Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions on a case-by-case basis.

• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.
• The physical demands described here are representative of those indicative of a typical corporate office. environment. This includes prolonged periods of sitting at a desk and working on a computer.
• Required to stand periodically; walk, hear, listen, talk, and visually see.
• Use hands to finger, handle, or feel; the ability to reach with hands and arm.
• The ability to lift up to 15 pounds at times.

Security Training Requirement: Please be aware that this position requires successful candidates to complete mandatory security training during their onboarding process. Security training is essential to our commitment to maintaining a secure work environment, protecting sensitive information, and ensuring the safety of our personnel. The specifics of the required security training will be communicated during the onboarding process. If you are prepared to fulfill this training requirement and are enthusiastic about contributing to our organization's security culture, we invite you to apply for this position.

Federal and State Disclaimer

ACN is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ACN observes the Workers Fairness Act in South Carolina, protecting employees and applicants for employment with medical needs arising from pregnancy, childbirth or medical conditions related to pregnancy or childbirth This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.