Maintenance Coordinator - Allston, MA

Need a new job or looking to hire an IREM professional? Look here for local opportunities posted by our chapter. For job searches that are national in scope, register today onIREMJobs.org , an online career resource for real estate management professionals and employers. Maloney Properties – Voted “Best Place to Work” by its employees for 11 years! About Us Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area. We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years. We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer. Your Responsibilities The Maintenance Coordinator will facilitate apartment and building maintenance across a 500+ apartment portfolio in Allston/Brighton, MA. You work collaboratively with the Maintenance and Property Management teams to ensure quality service to our residents. You will work on-site at our Property Management office in Allston, MA. The work hours are 9:00am to 5:00pm, Monday to Friday. Some of the duties you will be responsible for will include: Respond to resident inquiries and concerns and follow up to ensure resident satisfaction. Generate work orders, resident notifications, relevant reports and data. Deliver notices for apartment access. Maintain work order files and other maintenance files. Schedule work with residents, maintenance team and contractors, under the Property Managers and Maintenance Superintendent’s supervision. Coordinate apartment and building inspections and create work orders per inspection requirements. Schedule pest control visits and maintain records. Draft weekly meeting notes, generate work order reports, and distribute daily work order reports. Complete Incident Reports that are maintenance related. Send out automated building-wide phone/email notifications through the OneCall system. Assist maintenance technicians with administrative functions as needed, such as closing work orders and properly allocating work time in the Yardi software. Other tasks as needed to support the Maintenance and Property Management teams. Your Qualifications Previous maintenance coordination or administrative experience in property management is preferred. Yardi, or Real Page software experience preferred, but not required. Experience with Microsoft Office Suite, including Excel and Word, is required. Ability to handle a high call volume of both incoming and outgoing calls will be a key factor in success in this role. Bachelor’s degree preferred; High School GED/Diploma required. A valid driver's license and access to a vehicle. Bilingual English/Spanish is a preferred. Maloney Properties offers a family-friendly workplace and healthy work-life balance. In addition to a competitive salary and benefits package we also offer the following: Training programs and opportunities that lead to employee advancement and promotions. A flexible work schedule and the ability in many cases to work remotely. A generous Employee Referral Program with a bonus of up to $1,000 per hire. Volunteer and fundraising opportunities for annual causes such as the AIDS Walk and Stand Against Racism, just to name a few. Salary Range: $27.00 to $29.00 per hour depending on experience. #J-18808-Ljbffr Institute of Real Estate Management (IREM)