Account Executive

Account Executive

At HMM, we're not just a global leader in integrated logistics and shippingwe're shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.

HMM is looking for a motivated and results-driven Account Executive to join our Los Angeles team and help grow our overseas transportation services. In this outside sales role, you will be responsible for building and maintaining strong business relationships with both existing clients and new prospects within your assigned region. You'll focus on securing business in the Transpacific and Transatlantic export trade lanes, helping clients with their transportation needs. Key responsibilities include negotiating contracts, setting competitive rates, resolving issues, and handling daily client requests. As an Account Executive, you'll also track and report on market activity and account performance, working towards meeting weekly sales targets and other Key Performance Indicators (KPIs) set by the regional management team. If you're passionate about driving growth, building relationships, and being part of a dynamic team, we'd love to hear from you!

Key Responsibilities:

• Drive New Business Growth: Identify and pursue new business opportunities within the designated geography, focusing on securing business for the Transpacific and Transatlantic export trade lanes.
• Build and Maintain Client Relationships: Develop and strengthen business relationships with both existing clients and prospective customers to increase customer retention and expand the client base.
• Negotiate Contracts and Rates: Negotiate competitive contracts and pricing with clients to meet their transportation needs while achieving company goals and profitability.
• Problem-Solving and Account Management: Handle day-to-day client inquiries, resolve issues, and ensure smooth, timely delivery of transportation services.
• Meet Sales Targets and KPIs: Work towards achieving weekly sales targets and Key Performance Indicators (KPIs) set by regional management, ensuring measurable business growth.
• Market and Account Reporting: Regularly report on market trends, account activity, and progress toward sales goals to the Sales Manager, either weekly or as required.
• Pursue Past Due Accounts: Follow up with clients on past-due accounts to ensure timely payments and maintain healthy cash flow.
• Collaborate with Internal Teams: Coordinate with internal teams, including operations and pricing departments, to ensure a seamless customer experience and service delivery.
• Stay Updated on Industry Trends: Continuously stay informed about industry changes, transportation market trends, and competitor activities to better serve clients and stay ahead of market demands.

Required Skills & Experience:

Education:

• A Bachelor's degree in Business Administration, Sales, Marketing, or a related field is preferred, although equivalent experience in a similar role may be considered.

Experience:

• Must demonstrate at least +3 years of successful sales history within the transportation and logistics industry, specifically with ocean carriers, global logistics providers, or international trade companies highly desired
• Experience in the transportation or logistics industry is highly desired

Essential Skills:

• Exceptional interpersonal skills with experience in building and maintaining business relationships with clients, as well as collaborating closely with internal teams like operations and management.
• Experience in conducting market research to identify new opportunities and trends, and a proven ability to develop a growth strategy focused on profitability and financial gain.
• Ability to forecast and measure sales performance, utilizing KPIs to drive results and improve win probability.
• Experience with client follow-up to ensure exceptional service delivery and a high level of customer satisfaction.
• Proven ability to negotiate contracts and services with clients to close deals that align with the company's business objectives.
• Experience in managing a sales pipeline and maintaining accurate customer databases, ensuring consistent tracking and reporting of sales activities and KPIs.
• Ability to work cross-functionally with teams such as Pricing, Operations, and Management to ensure smooth execution of deals and identify areas for improvement within the customer base.
• Strong problem-solving skills and the ability to adapt to changing market conditions, customer needs, and business priorities.

Join HMM and navigate the future of shipping and logistics, where you'll grow alongside an industry leader committed to sustainability, innovation, and excellence.

About HMM America Shipping Agency: HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo.

HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology.

Additional Details:

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.