Restoration Project Manager

Restoration Project ManagerAt SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.Key ResponsibilitiesEnsure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary softwareMust be proficient in XactimateNegotiate customer and/or client approval of project scope and estimateSchedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representativesManage production expenses including equipment, vehicles, and other material assetsAdditional Responsibilities:Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesParticipate with large loss and can travel with storm team (extended periods if needed)Position RequirementsValid driver's licenseHigh school diploma/GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and/or supervisory experienceAt least 3 years of industry experienceIICRC certification a preferredSkills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a background check subject to applicable lawCompensationSalary Employee range varies $50k to $65k plus commission/bonus structure