System Administrator

System Administrator

Position Description
CGI Federal is seeking an experienced System Administrator to support our Passport Bookprint Center. The ideal candidate should possess excellent communication skills, have experience in information system administration, and be able to work in a team in a fast paced environment. This position processes highly sensitive and confidential information. Due to the nature of the government contract requirements and/or clearance requirements, US Citizenship is required.

Work hours would be M-F, 6:45am-3:00pm, with some overtime as directed. Location is On-Site in Hot Springs, Arkansas.

Your future duties and responsibilities
Supports facility operations and production by ensuring the availability and proper function of all related applications, hardware, and infrastructure technologies; Works closely with 3rd Tier Support Teams and Infrastructure Support Groups to resolve issues, implement and maintain technologies, and meet compliance objectives; Oversees the activities of Assistant Systems Administrators and coordinates support activities with Operations Managers and US Government Personnel.
•Monitor and administer enterprise systems; manage user access, monitor for proper performance, and resolve issues in a timely manner
•Desktop support; Configure, troubleshoot, maintain, and repair hardware, including Personal Computers and peripherals; Software installation, configuration, and maintenance
•Monitor and maintain Servers and other infrastructure components; Inspect components, review event logs, report issues and coordinate corrective measures with appropriate teams and vendors
•MS Windows Administration; Administer Active Directory Objects (Users, Groups, Computers, etc.), File Shares, Network Printers, Group Policy, and related services
•Meet compliance objectives; Ensure that all Servers and Personal Computers are configured with required software and peripherals and that only approved items are in use; Use provided tools to monitor and maintain patch levels and other compliance items; Ensure that all users receive required training on acceptable computer use and security policies
•Monitor the status of backups and ensure proper handling, retention, and disposal of all media
•Create and maintain documentation and logs, manage equipment inventory, manage trouble tickets

Required qualifications to be successful in this role
•A minimum of three (3) years of experience supporting and maintaining IT products, services, and solutions
•A minimum of three (3) years of experience performing administration and support activities in a Microsoft Windows Environment
•A minimum of three (3) years of experience installing and maintaining networked devices
•A minimum of two (2) years of experience supporting and administering an enterprise system (Manufacturing, HR, Accounting, Database, etc.)
•A minimum of four (4) years of experience supporting and maintaining Desktop Hardware, Software, and peripherals

Additional Requirements:
•US Citizenship
•Bachelor’s Degree in a related field of study
•Be eligible for and maintain a Secret Level Security Clearance
•Ability to lift and carry 35 pounds

DESIRED Knowledge, Skills, Abilities and Competencies:
•A minimum of one (1) year of experience supervising others.
•Experience with Microsoft Office Applications, including MS Access.
•Relevant certifications- MCSC, A+, Sec+, Net+

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $47,500 - $94,200.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on us.fitly.work . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.