Business Process Analyst

Location: Charlotte, NC, United States Job ID: 17348 Date Posted: May 28, 2026 Job Description Get Involved! Are you gifted in the areas of data collection and data analysis? Is God calling you to use those skills to help send the gospel to children and families around the world? Operation Christmas Child (OCC) is searching for a Reporting & Data Visualization Specialist to serve in Boone, NC or Charlotte, NC . Come join an amazing team and help be a part of advancing Gods Kingdom to the nations! At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe. A day in the life of a Reporting & Data Visualization Specialist: Maintain your personal relationship with Jesus Christ and be an effective witness for Him Manage the development, implementation, and advancement of data analysis software (Tableau, Tableau Prep, Knime) for the purpose of monitoring, reporting, and measuring the effectiveness of key ministry initiatives Communicate with OCC management to develop and manage static and dynamic data dashboards Maintain advanced knowledge of existing data sources Maintain comprehensive documentation of data process, workflows, and standards Assist in conducting a variety of application testing Train staff on the utilization and interpretation of the Tableau dashboard reports Provide technical support for OCC department, events and processing season Serve at least one week in an OCC processing center during OCC processing season Proficiency in data visualization principals and tools (Tableau, Power BI, and QlikView) Thorough knowledge of the ETL process Experience with core data management principles and practices Proven data and statistical analysis ability Ability to translate data into a visual dashboard Thorough knowledge of technology testing techniques and documentation process Proven ability to train and coach staff in business processes Strong communicator and presenter; customer service skills Ability to communicate and present effectively Working knowledge of MySQL (preferred) Education & Experience Bachelors degree in IT, Data Management or closely related discipline. Three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience in Information Technology or Data Management. Project management certificate preferred. Twelve (12) credit hours of college level Biblical studies strongly preferred . Job Location Boone, NC OR Charlotte, NC Type Full-time Language Requirement Fluency in English Travel Expectations Domestic and international travel of approximately 25 days annually Benefits On-site medical clinic (staff & dependents) Flexible Spending Account (FSA) Long-term and Short-term disability insurance Term Life Insurance 401 (k) retirement savings plan 10 paid holidays #J-18808-Ljbffr