Senior Operations Associate

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well‑being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description The Campaign Data Operations Senior Associate supports the execution of Crowe’s marketing and business development initiatives by managing audience data and enabling accurate, timely campaign deployment, and supporting seller adoption of key sales technologies. This role is responsible for data preparation, list generation, seller onboarding, and event-related CRM activity tracking support. The senior associate serves as a key partner in maintaining quality standards, improving campaign operations, and enabling consistent use of data and technology across stakeholder groups. Core Responsibilities Advise marketing teams regarding available data for campaigns. Use available data sources including ZoomInfo and D365 Sales to build, deliver, and optimize audience lists to support marketing campaigns. Analyze, clean, and format data to ensure seamless integration into campaign workflows. Support accurate event-related CRM activity tracking to improve visibility into seller engagement, campaign impact, and follow-up activity. Operate within applicable data privacy and security standards, developing familiarity with relevant requirements and applying them consistently across audience-building and campaign support activities. Support documentation and process updates to ensure clarity and consistency. Provide training to new team members on current and evolving processes. Support sellers in using sales technology, including onboarding to the sales engagement platform, and providing guidance on CRM event tracking processes. Collaborate with campaign stakeholders to refine data needs and recommend adjustments based on performance trends. Skills and Attributes Strong analytical and data management skills with attention to detail. Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across teams while providing data-driven insights and recommendations. Ability to work independently and manage multiple projects in a dynamic environment. Adaptability to evolving processes, tools, and priorities. Proven ability to meet deadlines and output quality deliverables under pressure. Ability to support stakeholder enablement through clear guidance, process documentation, and practical technology support. Tools & Technologies Proficiency in marketing automation, sales and sales engagement platforms (especially Marketo, Dynamics 365 Sales, ZoomInfo, and Outreach). Proficiency in project management software (especially Workfront). Advanced Microsoft 365 (especially Excel, Word, PowerPoint). Experience developing and using Power BI tools. Qualifications BA in Marketing, Business or related fields required. 3-5 years of experience in marketing data operations, marketing technology, or campaign execution. Experience managing data processes in a CRM or marketing automation environment. Demonstrated success managing assigned projects and delivering results in deadline-driven settings. Exposure to business intelligence reporting and marketing performance metrics. Experience in a professional services environment is a plus. #LI-SAW #LI-Remote We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $55,000.00 - $108,500.00 per year. Our Benefits Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. How You Can Grow We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. More about Crowe Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country’s best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination. If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: #J-18808-Ljbffr