Appointment Setter

Job Description

Job Description

We are on a mission to do something that has never been done before – to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2023 Top Workplaces USA award as one of the nation’s top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.

???? Mechanicsburg, PA (In Person)
???? Multiple full-time shifts available, including daytime and evening schedules

Looking for a full-time opportunity with paid training, growth, and uncapped bonus potential?

West Shore Home is hiring Inside Sales Representatives to join our Mechanicsburg call center team. In this role, you’ll speak with customers who have already expressed interest in our products and help schedule appointments for our In-Home Sales team.

This is a fast-paced, phone-based sales role focused on customer engagement and appointment setting - no cold calling. 

Hourly Rate: $18.75-19.75 + Performance Bonus

Performance Bonus: $2,500–$7,000 Average Annual Bonus Opportunity . This range represents average annual bonus earnings and is not guaranteed. Actual earnings vary based on performance and eligibility.

• Handle inbound and outbound customer calls
• Reconnect with customers who previously met with our sales team
• Schedule appointments for our In-Home Sales Representatives
• Educate customers on West Shore Home products and services
• Track customer interactions in Salesforce
• Work toward daily and monthly performance goals

• Strong communication and customer engagement skills
• Enthusiasm, high energy
• Positive, goal-oriented mindset
• Comfortable working in a high-volume call environment

• Paid training
• Medical, Dental, and Vision insurance
• 401(k) with company match
• PTO and paid holidays
• Employee discounts and referral program
• Career growth opportunities

West Shore Home is a fast-growing home remodeling company specializing in Bathrooms, Windows, Doors, and Flooring, with more than 40 locations nationwide and over 3,000 employees.

We’re committed to creating a supportive culture where employees can grow, succeed, and make an impact.

Applicants must be authorized to work in the United States without current or future visa sponsorship. West Shore Home does not sponsor employment visas.

#CorpISSHP

#ZR

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.

Company Description

Since 2006, West Shore Home has continued to change the face of home improvement at the intersection of quality and convenience. Built on a foundation of integrity and innovation, we are committed to providing our customers with a new kind of home improvement experience - one that accommodates their needs and keeps in step with their fast-paced, modern lives.