Front Desk Staff
Next Generation Orthopedic and Spine Institute
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of clinic operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with patients and identify their needs through friendly conversation and open-ended questions
Verifying Insurances and Scheduling appointments.
Qualifications
Friendly and outgoing personality
Proficient in English, Spanish; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
$10 - $12 per hour
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