PROS Clinical Supervisor

PURPOSE

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

POSITION OVERVIEW:

The Clinical Supervisor is a member of the program’s leadership team and is primarily responsibility for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.

RESPONSIBILITIES include but are not limited to:

Clinical Services

Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care. Duties are as follows:

• Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
• Lead the implementation of evidence based treatment or have direct oversite and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
• ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
• Monitor show rates and appointment availability
• Provide direct services to clients, as needed, including intakes and crisis interventions
• Supervision of crisis intervention services
• Other clinical duties as assigned

Responsible for ensuring quality clinical services are provided as follows:

• Implementation of quality improvement initiatives
• Participate in quality assurance activities such as chart reviews and utilization management
• Provide individual and group supervision to program staff
• Integrate recovery, rehabilitation, treatment and vocational components of the program, as appropriate
• Monitor and follow up on program incidents

Personnel

Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance. Duties include the following:

• Participating in hiring and orienting of new staff
• Timely completion of performance appraisals and appropriately addressing performance concerns
• Conducting or participating in staff training and development
• Monitoring staff attendance and vacation scheduling to ensure program coverage
• Supervising staff, as appropriate to licensure
• Planning and participating in other program activities.

Administrative Functions and Program Operations

As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable. Duties are as follows:

• facilitate team meetings, case conferences, and other meetings as assigned
• ensure program and staff are in compliance with regulations and standards of care that govern the program
• utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise
• as part of program management, identify and develop systems to improve program operations
• may serve as back up to other program leadership, assuming responsibility for operations in their absence.
• Other administrative duties as assigned.

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REQUIREMENTS: Masters degree in human services and New York State clinical licensure in the following, LCSW. Solid clinical skills and knowledgeable of evidence-based practices. Excellent organizational skills, team work and communication skills. Experience working with electronic medical records and proficient with use of Microsoft Office.