Utility Service Designer
$28 - $31.5 per hourSystem One Holdings, LLC
Utility Service Designer
Location: White Bear Lake, Minnesota
Type: 4 month Contract
Compensation: $28.00 - $31.50
Work Model: Hybrid onsite and remote
Hours: TuesdayThursday onsite; Monday & Friday remote; flexible start times (many start around 7 AM) as long as available during customer business hours.
Responsibilities
- Manage utility service design projects from initiation through billing
- Review customer notifications in SAP
- Communicate with customers to gather requirements
- Complete design work in Smallworld GIS
- Coordinate with work coordinators to schedule field crews
- Support crews during execution and answer field questions
- Create work orders in SAP
- Review completed work and as-built diagrams
- Calculate billable amounts and generate invoices
- Finalize billing and respond to customer billing questions
- Manage multiple projects simultaneously and maintain organization across tasks
- Coordinate with work coordinators, field crews, customers, and internal stakeholders
Requirements
- Strong computer proficiency (SAP/GIS exposure preferred)
- Customer communication skills
- Ability to manage multiple projects
- Organizational skills
- Problem-solving ability
- Communication
- Customer service mindset
- Organization
- Adaptability
- Ability to juggle multiple tasks
- Utility experience preferred but not required
- Customer service, construction, or technical coordination backgrounds are strong fits
- Utility industry exposure (nice to have)
- GIS or AutoCAD familiarity (nice to have)
- SAP experience (nice to have)
- Construction or infrastructure coordination experience (nice to have)
- Experience working with customers directly
- Experience managing multiple projects simultaneously
- Comfort learning software systems (GIS/SAP)
- Availability for hybrid work schedule
Vacancy posted 4 days ago
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