Commercial Insurance Assistant Account Manager (Remote)

Description Southern States Insurance is seeking a client-focused, detail-oriented Assistant Account Manager to support our growing Commercial Lines team. If you’re passionate about delivering exceptional client service, handling policy documentation, and staying ahead of deadlines, this is a fantastic opportunity to grow your insurance career in a supportive and flexible environment. Salary Range $55,000 - $65,000 annual Why Choose Southern States Insurance? Competitive Salary: Based on experience. Meaningful Work: Play a key role in helping businesses stay protected and compliant. Growth & Development: Gain access to training and professional designations with full financial sponsorship. Cutting-Edge Tools: Work in Applied Systems EPIC and benefit from modern workflows and automation support. What You’ll Do Deliver Outstanding Service: Issue proof of insurance documents (ID cards, certificates, dec pages, binders), respond to client inquiries, and resolve billing questions. Maintain Policy Accuracy: Process cancellations, reinstatements, endorsements (vehicle/driver changes, address updates, etc.), and renewal documentation. Support the Account Manager: Assist in preparing finance agreements, manage expiration lists, and follow up on renewal billings. Track and Process Requests: Order and attach MVRs, loss runs, and policy checking discrepancies using EPIC workflows. Drive Client Engagement: Solicit online client reviews using provided templates and communication workflows. Who You Are Licensure: Active Property & Casualty Insurance License (Required) Experience: Minimum 2 years in Commercial Lines (Required) Tech-Savvy: Comfortable with online rating tools and navigating insurance systems EPIC Experience: Familiarity with Applied Systems EPIC (Preferred) Industry Credentials: Designation such as CISR, CIC, or ACSR (Preferred) Work Environment: Must have high-speed internet and a distraction-free home workspace Schedule: Monday–Friday, 8:30 AM – 5:00 PM EST Location: Resides in GA, TX, FL, NC, MO, VA, AL, SC, TN, MS, LA, AR, KY, OK, or MI What We Offer Comprehensive Benefits: Health, Dental, Vision, and Long-Term Disability Insurance Financial Security: 401(k) contribution Professional Growth: Full sponsorship for industry designations and continued education Time Off: Paid vacation, sick leave, and company holidays Bonus Opportunities: Performance-based incentives for individual and team contributions Make Your Move If you’re ready to take the next step in your insurance career with a company that values service, growth, and balance, we want to hear from you. Apply today and build a future with Southern States Insurance—where your skills make a difference. #J-18808-Ljbffr Southern States Insurance, Inc.