Quality Manager

Position: Quality Manager
Job Type: Direct Hire | Full Time
Compensation: $90,000–$115,000
Location: Grand Haven, MI | Onsite
Benefits: 3 weeks PTO, Medical, Dental, Vision, 401k, etc.

About this role:

We are seeking a hands-on Quality Manager to lead and continuously improve a comprehensive quality management system within a manufacturing environment. This individual will play a critical role in ensuring product quality, driving process improvements, and leading cross-functional initiatives to enhance operational performance.

The ideal candidate is a proactive leader who thrives on solving complex quality challenges, engaging directly with production teams, and implementing sustainable improvements on the shop floor.

Responsibilities of the Quality Manager:

• Lead, mentor, and develop the Quality team, including hiring, training, and performance management
• Oversee and improve the Quality Management System in alignment with IATF 16949 and customer requirements
• Ensure all products meet defined quality standards, customer expectations, and regulatory requirements
• Establish and track key quality metrics (PPM, scrap, rework, cost of poor quality)
• Lead internal, customer, and third-party audits, including certification readiness and compliance activities
• Drive APQP processes and approve PPAP submissions, PFMEAs, and control plans
• Implement and maintain process controls, including SPC and capability analysis
• Lead root cause investigations and corrective actions for internal and customer quality issues
• Collaborate cross-functionally with operations, engineering, and supply chain to drive improvements
• Manage supplier quality performance and support escalation/resolution of supplier issues
• Drive continuous improvement initiatives to improve yield, reduce defects, and increase efficiency
• Report quality performance and improvement initiatives to leadership
• Serve as the final authority for quality-related decisions, including product release and deviations

Required Skills of the Quality Manager:

• Strong expertise in:
  • IATF 16949 standards
  • APQP / PPAP processes
  • FMEA, SPC, and MSA methodologies
  • Root cause problem-solving tools (8D, 5 Whys, etc.)
• Demonstrated ability to lead teams and drive measurable process improvements
• Hands-on approach with strong presence on the production floor
• Excellent communication skills with the ability to collaborate across departments
• Experience working with suppliers and customers on quality-related issues
• Highly organized and detail-oriented with strong analytical capabilities
• Ability to manage multiple priorities in a fast-paced environment

Preferred Skills of the Quality Manager:

• Proven experience in a Quality Manager or senior quality leadership role within manufacturing
• Familiarity with ERP/MES systems
• Experience in high-precision or automated manufacturing environments
• Professional certifications in quality or continuous improvement

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