The Care Coordinator will support the clinic and physician care team by
providing administrative and patient care services.
This is a full-time position working Monday-Friday with hours between
7:00am-5:00pm out of our Edina and Eagan locations.
Twin Cities Orthopedics is an operating division of Infinite Health
Collaborative (i-Health), a group of local medical practices, owned and led by
its physicians, on a mission to give patients more control over their
healthcare.
Essential Functions:
- Provide communication and liaison between providers and patients
- Build Physician schedule and maintain scheduling template
- Schedule patient appointments, surgeries, and diagnostic tests.
- Obtains referral and/or authorization requirements per insurance guidelines.
- Provide follow up to patient inquiries, contacting provider as necessary
- Process mail and correspondence
- Coordinate the transmission and acquisition of patient records
- Maintain Physician schedule, communicating changes appropriately
* Additional functions may include:
- Transcription or medical scribing
- Assist in clinic with rooming, etc.
- Assist physician with legal practice, etc.
- Any and all other duties as assigned
Education and Experience Requirements:
- High school diploma/GED or equivalent
- Administrative or medical office experience preferred
- Medical terminology knowledge strongly preferred
- Transcription experience, where applicable
- Customer service experience
Benefits & Compensation:
- Actual starting pay will vary based on education, skills, and experience.
- A $1,500 sign-on bonus will be offered for select roles, payable on first
paycheck with a 12-month commitment. Internal applicants are not eligible for
the sign-on bonus.
* We offer a comprehensive benefits package - to learn more click here
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* Employees working 30+ hours per week (60 hours per pay period) are eligible
for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as
Tuition Reimbursement.
* All employees, regardless of hours, are eligible for 401(k) w/ Profit
Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental
discounts, Home, Auto, & Pet insurance savings programs & more.
Working Conditions:
* Frequently lift up to 50 pounds independently and occasionally up to 100
pounds with assistance.
* Requires the ability to stand, walk, bend, and move continuously throughout
the shift.
* Must be able to frequently perform physical activities such as pushing,
pulling, and reaching.
- Visual acuity to read electronic and paper documents.
- Auditory ability to participate in phone or video calls clearly.
- Manual dexterity to operate standard office equipment (e.g., computer, phone,
printer).
Setting:
* Clinic
Essential Requirements:
Ability to:
* Comply with company policies, procedures, practices, and business ethics
guidelines.
* Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA,
employment laws, etc.)
- Demonstrate prompt and reliable attendance.
- Work at an efficient and productive pace, handle interruptions appropriately,
and meet deadlines. Prioritize workload effectively.
* Communicate respectfully and professionally in face-to-face, phone and email
interactions. Apply principles of logical thinking to define problems,
establish facts, and draw valid conclusions.
Notes
* Revo/ i-Health is an Equal Opportunity Employer. We are committed to
fostering an inclusive and accessible workplace. Reasonable accommodation may
be provided to enable individuals with disabilities to perform essential job
functions. Applicants or employees who wish to request an accommodation may
do so by emailing
View email address on click.appcast.io. For more information, please review
the Know Your Rights [ notice from the U.S. Equal
Employment Opportunity Commission.
* We participate in the federal E-Verify program to confirm the identity and
employment authorization of all newly hired employees. For further
information about the E-Verify program, please click
here:
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* Please note: This job description is intended to describe the general nature
and level of work being performed by individuals assigned to this position.
It is not an exhaustive list of all duties, responsibilities, and
qualifications required. Revo/ i-Health reserves the right to modify job
duties or descriptions at any time, with or without notice, in accordance
with applicable laws.
